Top Mistakes Attorneys Make During Performance Reviews

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published August 18, 2025

By Editorial and Research Manager - BCG Attorney Search left

Summary

Performance reviews in law firms are pivotal moments that can influence an attorney’s career trajectory. Many lawyers undermine their evaluations by coming unprepared, being defensive, or failing to highlight both hard and soft skills. This article explores the most common mistakes attorneys make during reviews and offers practical solutions to ensure evaluations strengthen professional growth rather than stall it.
 
Questions Answered in This Article
 
  • Why is preparation essential for attorney performance reviews?
    Preparation allows attorneys to present accomplishments, highlight contributions, and frame the conversation around career progress rather than leaving the narrative entirely in the hands of reviewers.
 
  • How should attorneys handle constructive criticism during reviews?
    Attorneys should listen carefully, avoid being defensive, ask clarifying questions, and demonstrate willingness to take specific steps toward improvement.
 
  • Are billable hours the only factor law firms consider in reviews?
    No. While billable hours are important, firms also evaluate non-billable contributions like mentoring, business development, and firm committee participation.
 
  • Why is business development a key topic in reviews?
    Business development signals an attorney’s ability to contribute to the firm’s growth. Highlighting networking, client relationships, and new matters shows initiative and long-term value.
 
  • What role do soft skills play in attorney evaluations?
    Soft skills such as communication, teamwork, leadership, and client interaction are crucial. Attorneys who highlight these during reviews demonstrate they bring well-rounded value to the firm.
 
 
Top Mistakes Attorneys Make During Performance Reviews


Performance reviews in law firms aren’t just about feedback—they’re career checkpoints. A strong review can lead to better work assignments, promotions, and raises, while a poor one can stall your progress or even put your position at risk. Unfortunately, many attorneys approach these evaluations without the right strategy, making critical mistakes that weaken their professional image.

Here are the top mistakes attorneys make during performance reviews—and how to avoid them.
 
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1. Coming Unprepared

 
One of the biggest mistakes attorneys make during performance reviews is walking in without preparation. Many assume the review will be a passive meeting where feedback is delivered, but in reality, it’s a two-way conversation and an opportunity to advocate for your career.

When you show up without a clear record of your accomplishments, you risk letting others define your contributions—or worse, leaving the impression that you haven’t achieved much at all. In a competitive law firm environment where advancement depends on standing out, failing to prepare can put you at a serious disadvantage.
 
Why this matters:
  • Partners and managers are often busy and may not remember every success you’ve had over the year. If you don’t highlight your achievements, they can easily go unnoticed.
  • A lack of preparation makes you appear disengaged or uninvested in your own career growth.
 
How to avoid it:
  • Track accomplishments throughout the year. Keep a running log of wins, including successful cases, positive client feedback, billable hour milestones, or business development efforts.
  • Bring evidence. Use metrics, examples, and specific outcomes to demonstrate your value. For example, “I drafted 10 successful motions this quarter, which resulted in favorable rulings for three major clients.”
  • Prepare questions. Show that you’re thinking proactively about your role by asking about skill development, advancement paths, or opportunities to expand responsibilities.
 
By treating performance reviews like a mini-presentation of your professional growth, you position yourself as an attorney who is serious about advancement and committed to the firm’s success.
 

2. Being Defensive About Feedback

 
Another common mistake attorneys make in performance reviews is becoming defensive when receiving criticism. It’s natural to feel protective of your work—after all, you’ve likely spent countless late nights and long hours ensuring every detail is correct. But when you immediately argue, justify, or deflect feedback, you risk sending the wrong message: that you’re not open to growth.
 
Why this matters:
  • Law firms value attorneys who can adapt and improve quickly. A defensive attitude can signal rigidity, immaturity, or even arrogance.
  • Performance reviews are often used to assess not just your past work but also your potential. If you seem resistant to coaching, leadership may doubt your readiness for greater responsibility or advancement.
  • Negative reactions can overshadow your accomplishments. Even if 90% of your review is positive, an emotional or combative response to criticism can leave a lasting impression.
 
How to avoid it:
  • Pause before responding. Give yourself a moment to process feedback instead of reacting immediately.
  • Seek clarification. If you disagree with feedback, ask for specific examples rather than pushing back with excuses. This shows you’re interested in understanding, not just defending.
  • Acknowledge and reframe. Even if the feedback feels harsh, acknowledge the point and pivot to how you plan to address it. For example: “I see how I could have communicated earlier on that project. Going forward, I’ll provide status updates at key milestones.”
  • Focus on solutions. Use feedback as a springboard to show initiative by suggesting concrete steps for improvement.
 
By approaching reviews with humility and a problem-solving mindset, you show your firm that you’re not only a skilled attorney but also someone capable of evolving into a trusted leader.
 

3. Focusing Only on Billable Hours

 
For many attorneys, performance reviews quickly turn into a conversation centered almost exclusively on billable hours. While firms place heavy emphasis on meeting or exceeding hour targets, focusing only on this metric is a mistake—it presents a narrow view of your value and risks making you appear one-dimensional.
 
Why this matters:
  • Billable hours demonstrate productivity, but they don’t capture your full contribution to the firm. Leadership wants to see attorneys who are invested not just in the numbers but also in the growth, reputation, and long-term success of the firm.
  • Associates who only highlight hours may unintentionally send the message that they lack initiative outside of assigned work.
  • In the long run, promotion to senior roles or partnership depends on more than hours—it’s about building the firm’s future.
 
How to avoid it:
  • Highlight broader contributions. Discuss your role in business development, mentoring junior associates, writing for firm publications, or serving on committees.
  • Emphasize quality over quantity. Share examples where your work directly impacted outcomes—such as securing a favorable settlement, winning a motion, or receiving client praise.
  • Connect your efforts to firm goals. Frame your contributions in a way that shows how you’ve advanced the firm’s client relationships, brand, or efficiency. For example: “In addition to billing 2,200 hours, I helped streamline our case management system, which reduced turnaround time for client deliverables.”
  • Show initiative. Bring up ideas for how you can contribute beyond billable work, such as organizing CLE programs, expanding pro bono efforts, or targeting new client opportunities.
 
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Bottom line: Billable hours are essential, but they’re just the baseline. Attorneys who stand out in performance reviews are those who demonstrate that they bring added value beyond the numbers—value that strengthens the firm’s culture, reputation, and bottom line.
 

4. Not Demonstrating Business Development Efforts

 
One of the most overlooked mistakes attorneys make in performance reviews is failing to highlight business development efforts. Too many associates assume that because they’re not yet partners, they don’t need to focus on client generation. But law firms of every size value attorneys who can contribute to the growth of the firm’s book of business—and your review is the perfect time to showcase that.
 
Why this matters:
  • Business development isn’t just for partners. Firms increasingly expect associates to build networking skills early so they can transition smoothly into rainmaking roles later.
  • Attorneys who demonstrate initiative in client-facing opportunities are often viewed as having greater long-term potential.
  • Business development contributions—even small ones—set you apart from peers who only highlight billable work.
 
How to avoid it:
  • Share your networking activities. Did you attend bar association events, join legal industry groups, or represent your firm at conferences? These show you’re building visibility for the firm.
  • Highlight client relationship building. Mention instances where you strengthened existing client relationships, received direct client praise, or played a role in expanding work with a current client.
  • Quantify results when possible. If your efforts led to new matters, referrals, or potential revenue, make that clear: e.g., “My speaking engagement at the fintech conference resulted in two new client leads worth an estimated $200,000.”
  • Show forward-looking effort. Even if you haven’t generated revenue yet, demonstrating consistent business development activity signals to the firm that you’re serious about growth.
 
Bottom line: Attorneys who bring in work—or show strong potential to do so—are invaluable to any firm. By documenting your business development activities and results, you prove that you’re not only a skilled lawyer but also an attorney invested in the firm’s financial future.
 

5. Forgetting to Discuss Career Goals

 
Another mistake attorneys often make during performance reviews is failing to discuss their career goals. Many associates treat reviews as backward-looking evaluations, focusing only on past work. While reflecting on accomplishments is important, reviews are also a crucial opportunity to shape your future within the firm.
If you don’t clearly communicate your goals, partners and managers are left guessing where you see yourself headed. That can result in misaligned assignments, missed mentorship opportunities, and stalled advancement. Worse, it may give the impression that you’re not thinking strategically about your career.
 
Why this matters:
  • Law firms want attorneys who are forward-looking and ambitious. Showing that you have goals demonstrates commitment and direction.
  • Without sharing your aspirations, you risk being overlooked for assignments that could prepare you for your next step.
  • Discussing career goals allows supervisors to provide guidance, resources, or sponsorship that align with your trajectory.
 
How to avoid it:
  • Prepare a short-term and long-term plan. For example: “In the next year, I’d like to deepen my experience in appellate litigation. Long term, I’m interested in developing expertise in complex commercial disputes to build toward partnership.”
  • Connect your goals to firm needs. Frame aspirations in a way that benefits the firm. Instead of just saying you want more responsibility, say: “I’d like more client-facing opportunities to strengthen relationships and support the firm’s growth.”
  • Ask for feedback. Invite supervisors to weigh in on whether your goals are realistic, and what steps they recommend to help you get there.
  • Be flexible. Career paths evolve, and showing that you’re open to guidance signals maturity and adaptability.
 
Bottom line: Attorneys who articulate their career goals during performance reviews stand out as proactive, driven, and invested in both their own future and the firm’s success. By framing your goals strategically, you increase the chances of being steered toward opportunities that advance your career.
 

6. Overlooking Soft Skills

 
A common mistake attorneys make in performance reviews is failing to highlight their soft skills. Many lawyers assume that reviews should focus only on measurable outputs—billable hours, cases won, deals closed—but in reality, law firms evaluate attorneys on a much broader set of criteria. How you communicate, collaborate, lead, and interact with clients is just as important as your legal work.
 
Why this matters:
  • Law firms rely on attorneys who can build trust with clients, maintain strong team dynamics, and represent the firm’s reputation in and out of the courtroom.
  • Technical excellence alone doesn’t guarantee advancement; promotions to senior associate, counsel, or partner often hinge on leadership potential and interpersonal effectiveness.
  • Attorneys who ignore soft skills risk being seen as one-dimensional or difficult to work with, which can harm both career growth and client-facing opportunities.
 
How to avoid it:
  • Highlight communication strengths. Share examples where you successfully explained complex legal issues to a client, mediated internal disagreements, or presented to executives.
  • Demonstrate teamwork. Discuss ways you’ve mentored junior associates, collaborated across departments, or supported colleagues under tight deadlines.
  • Show leadership qualities. Even if you’re not yet in a formal leadership role, mention moments where you took initiative, coordinated a team, or drove a project to completion.
  • Emphasize client relationships. Include examples of positive feedback from clients or instances where your interpersonal skills deepened trust and engagement.
 
Bottom line: Attorneys who showcase their soft skills alongside their legal expertise paint a complete picture of their value to the firm. In performance reviews, demonstrating emotional intelligence, leadership potential, and strong communication can set you apart as someone positioned not just to succeed, but to lead.
 

7. Treating It as a One-Way Conversation

 
One of the most overlooked mistakes attorneys make during performance reviews is treating the meeting as a passive, one-way evaluation. Too often, lawyers sit back, listen to feedback, and then leave without contributing to the dialogue. This not only wastes an opportunity to advocate for yourself but also makes you appear disengaged in your own career development.
 
Why this matters:
  • Performance reviews are not just about past performance—they’re also about mapping your future trajectory at the firm. If you don’t actively participate, you risk being seen as complacent or unambitious.
  • Engaging in a two-way dialogue allows you to clarify expectations, ask for growth opportunities, and address potential concerns before they become barriers.
  • Firms value attorneys who take ownership of their careers. By contributing thoughtfully, you show initiative and leadership potential.
 
How to avoid it:
  • Come prepared with talking points. Don’t just listen—be ready to discuss your accomplishments, goals, and ideas for contributing more to the firm.
  • Ask questions. For example: “What skills should I focus on developing to prepare for partnership?” or “Are there opportunities for me to take on more client-facing work?”
  • Request feedback on specific areas. Show that you’re invested in improving by asking how you can strengthen your writing, business development, or case management.
  • Position yourself as forward-looking. End the conversation by outlining how you plan to use the feedback and what support you’d like from the firm.
 
Bottom line: Treating your performance review as a two-way conversation transforms it from a simple evaluation into a strategic career discussion. Attorneys who engage proactively send a clear message: they’re not just there to do the work—they’re committed to growing, leading, and advancing within the firm.

 
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Final Takeaway

Performance reviews are more than just formalities—they’re career-shaping opportunities. Avoiding these common mistakes will help you present yourself as a valuable, growth-oriented attorney. The key is preparation, openness to feedback, and demonstrating both measurable results and soft skills that align with your firm’s goals.
 
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