Hensley, who had joined the Rock County Court as a deputy clerk of courts in 1979, could recall a time when typewriters and carbon papers were still in use and photocopiers were relatively scarce. Retiring at a time when traffic tickets are filed electronically, Hensley had seen a sea-change in the functions and roles of paralegals.
When asked about the role of a court administrator, Hensley told the media, “We take care of anything that comes into the courts, opening files, handling the court schedule, making the calls for jury duty … we process court orders and distribute the information, sending it out to the different agencies involved.” However, she admits, the best part of her job that she is going to miss is performing civil marriage ceremonies.
There are many functions and processes where a court administrator becomes necessary: many issues like probation, marital support, mental health, and juvenile cases that were handled by magistrates, executive magistrates or similar functionaries in earlier systems of courts are now tackled by court administrators.
The job of a court administrator is one of the most sought after among other upper management positions in court systems including those of federal court circuit executive, clerk of court, jury commissioner, and chief probation officer.
In a recent nationwide survey of law enforcement criminal justice needs and resources, it was found that the presence of professional court managers trained in management skills will keep increasing in the court systems as caseloads continue to increase and the elimination of smaller courts continue.
Alice Fins, Opportunities in Paralegal Careers Revised ed., (New York: McGraw-Hill, 2005)