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Clients, who are "concerned over what lawyers are doing with their time and who's working on a matter—whether to track diversity or to keep expensive but inexperienced first-year associates off the case—demand exhaustive accounting from their outside counsel."
"'It's important for us to know we're getting the best bang for our buck,'" said in-house counsel for San Jose, CA, tech company Quantum James Hall.
"'It certainly takes up more time than it used to,' said Gordon Atkinson, a Cooley Godward Kronish litigation partner in San Francisco."
Lawyers also understand clients' desire to "track diversity." However, while Christopher Hockett of Bingham McCutchen "applauds the demands for diversity," he also believes that "his firm is still figuring out how to balance clients' needs and lawyers' privacy. 'A person's ethnicity is subject to some sensitivity, so it's not something that we treat lightly,' he said," according to the same article.
