Job Title: Case Manager
Job Responsibilities:
The Case Manager at the law firm is responsible for a variety of tasks to support the legal team, particularly in the management of personal injury cases. Key responsibilities include:
- Engaging in daily interactions with existing and potential clients both over the phone and in person.
- Ordering medical records from providers and maintaining communication with clients and providers throughout the treatment process.
- Obtaining necessary documents to support injury and/or liability positions.
- Interacting with insurance carriers and healthcare providers to secure records and account balances.
- Negotiating case settlements with insurance carriers and negotiating reductions of outstanding medical balances with providers.
- Collaborating directly with multiple coworkers involved in the management and support of case files.
- Maintaining organized case files.
- Preparing comprehensive demands and assembling support for submission to carriers.
- Interacting with attorneys and presenting case synopses when required.
- Managing case files from intake to closing under the direction of an attorney.
- Performing other related duties as assigned to meet the needs of the business.
Education and Experience Information:
The ideal candidate for the Case Manager position should possess the following qualifications and experience:
- A Bachelor’s degree is preferred.
- Bilingual proficiency in English and Spanish is preferred.
- Prior experience as a Personal Injury Case Manager is preferred.
- At least 2 years of experience working in a legal position or as an insurance adjuster is preferred.
- Strong negotiating skills.
- Ability to work effectively as a team player and follow procedures.
- Proactive in interactions with clients, insurance companies, and medical providers.
- Ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
- Highly organized with the capability to handle multiple deadlines in a fast-paced environment.
- Strong writing and communication skills, along with attention to detail.
- Extensive computer and database expertise, including proficiency in Microsoft Word, Excel, Outlook, and typing speed of no less than 35 words per minute.
Salary Information:
The text does not provide specific salary information for the Case Manager position.
Benefits:
The law firm offers an excellent benefits package for full-time employees, which includes:
- Medical and dental insurance
- 401(k) plan
- Paid time off
- Paid holidays
Equal Opportunity Statement:
The law firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
E-Verify:
The employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the . If E-Verify cannot confirm that you are authorized to work, the employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken against you. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
