Legal Staff Information Technology in Austin, TX

Law Firm

Austin, TX

Legal Staff Information Technology in Austin, TX

Legal Staff

2-3 yrs required

No

Job Title: Client Data Specialist

Job Responsibilities:
The Client Data Specialist is responsible for the management and entry of client, matter, and timekeeper data within the law firm's software applications. The role involves serving as a liaison between internal and external clients to ensure optimal client service, satisfaction, and retention. Key responsibilities include:

- Ensuring data integrity in systems such as 3E, Case Management, and Intapp Open.
- Synchronizing and maintaining data flow between these systems.
- Corresponding with attorneys and designated client contacts.
- Preparing and distributing new client/matter reports across the firm.
- Coordinating the entry of firm-wide client, matter, timekeeper, and user access information into 3E.
- Maintaining client and matter information in the 3E database, including updating billing information, managing rate tables, recording name changes, and updating attorney designation changes.
- Coordinating the entry of client case information into the client case management system.
- Following up with firm personnel regarding clients and matters.
- Assisting with client development projects relating to financial systems.
- Conducting training and providing support to the legal support team on the firm’s intake system.
- Reviewing, analyzing, and summarizing Outside Counsel Guidelines to ensure client compliance.
- Serving as a liaison with Accounting, Conflicts, and Information Governance teams to maintain efficiency and accuracy in the exchange of information.
- Escalating issues/problems to firm leadership that hinder the delivery of high-quality support to clients.
- Participating in special projects as assigned.
- Performing other duties as assigned.

Education and Experience Information:
- A high school diploma or GED is required; a 2-year degree is preferred.
- 2-3 years of relevant experience is required, preferably in a law firm environment.
- Proficiency in Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel, is preferred.

Salary Information:
Employees are entitled to compensation commensurate with skill and experience, with compensation varying based on skills, experience, location, and other factors permitted by law. The expected compensation ranges for this position in various states and jurisdictions are as follows:

- State of California: $53,000 - $102,000
- State of Colorado: $49,000 - $88,000
- State of Illinois: $48,000 - $94,000
- State of Massachusetts: $53,000 - $102,000
- State of Maryland: $52,000 - $78,000
- State of Minnesota: $53,000 - $88,000
- Jersey City, NJ: $58,000 - $105,000
- State of New York: $50,000 -$107,000
- State of Washington: $52,000 - $98,000
- Washington, .: $69,000 - $101,000

The above salaries do not include a discretionary bonus, which is non-guaranteed and dependent upon individual and firm performance. Full-time employees receive benefits including medical and dental coverage, life insurance, short-term and long-term disability insurance, a pre-tax flexible spending account for certain medical and dependent care expenses, an employee assistance program, Paid Time Off, paid holidays, participation in a retirement plan program after meeting eligibility requirements, and more.

Equal Opportunity Employer:
The law firm is an Equal Opportunity Employer (EOE/Minority/Female/Disabled/Vet) and encourages principal applicants only. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, applicants are encouraged to review the "Know Your Rights" notice from the Department of Labor.