Job Title
Proof of Claim Processor
Job Responsibilities
- Preparation of Proof of Claim (410 Form) and Proof of Claim 410A Attachment.
- Packaging of all essential loan documents.
- Filing of documents with the Bankruptcy Court.
- Following up with clients for necessary loan documents, account information, and figures.
- Updating client systems with the status of Proof of Claim.
- Providing paralegal and administrative support to attorneys.
- Maintaining good client relations and being detail-oriented.
- Assisting with other duties and special projects as needed.
- Meeting all client and court deadlines and requirements.
Education and Experience Information
- High school diploma required.
- Bankruptcy, mortgage servicing, or accounting experience preferred but not required.
- Must have the ability to communicate with trustees, bankruptcy courts, local counsel, and debtors' attorneys.
- Must have the ability to interpret client systems.
- Must be proficient in software tools including but not limited to Word, Excel, Outlook, and the Internet.
- Must be organized and multi-task oriented.
- Must have excellent communication skills both verbal and written.
General Competency Factors
- Demonstrates strong written and verbal communication skills. Effectively communicates with all clients (via client systems, e-mail, and phone).
- Provides exceptional customer service to internal and external customers.
- Identifies and resolves problems in a timely manner.
- Conscientious with respect to work completion, deadlines, time management, and attendance.
- Takes initiative in face of obstacles and identifies what needs to be done and takes action.
- Demonstrates commitment to the law firm's vision, mission, and core values.
- Processes work in compliance with client requirements as well as SOPs and operations matrices.
- Analytical and detail-oriented while working at a fast pace and capable of multi-tasking.
- Excellent problem-solving and organizational skills.
- Must be a team player and willing to help others in their department whenever necessary.
- Develops professional relationships and builds rapport with others.
- Overall good work ethic and willingness to adapt to change.
Salary Information
- Pay Type: Hourly
Additional Information
In addition to remote work for most positions, the law firm offers a comprehensive benefits program including:
- Company-paid life and disability insurance plans.
- Medical, dental, and vision plans with prescription coverage.
- 401K retirement savings plan.
- Flexible scheduling (within reason, depending on the position).
- Generous PTO plan for all full-time employees.
- Full equipment station at no cost for remote employees, including dual monitors.
- Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and well-being.
- Wellness programs and employee discounts.
- Learning and development training opportunities for both personal and professional growth.
Equal Employment Opportunity Statement
The law firm is fully committed to equal employment opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state, or local law. The law firm is dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.
