Job Title: Billing Coordinator
Job Responsibilities:
The role of a Billing Coordinator at the law firm involves various responsibilities geared towards efficient and effective billing processes within a fast-paced environment. Key responsibilities include:
- Reviewing pre-bills to ensure they comply with client guidelines, including monitoring for rates and cost exceptions.
- Generating and distributing pre-bills on a monthly basis.
- Participating in monthly meetings with partners to review unbilled and accounts receivable (AR) inventory.
- Processing narrative edits and making time and cost adjustments as necessary.
- Aggregating, compiling, and summarizing receipts and documentation for third-party expenses to be billed to clients.
- Preparing client statements upon request, including creating timekeeper summaries and cover sheets that illustrate total fees and expenses incurred or billed.
- Uploading LEDES invoices via e-billing hubs and various e-billing websites, as needed.
- Addressing internal and external inquiries related to billed and unbilled totals, payment status, and matter history.
- Prioritizing tasks to ensure invoices are distributed, mailed, or e-billed in a timely manner.
- Inputting estimates of fees and costs on client e-billing sites, adhering to deadlines, and obtaining approval from timekeepers.
- Maintaining billing files/e-files and retrieving backup for the department, timekeepers, audits, and other inquiries.
- Participating in collection activities as needed and identifying and escalating deductions and/or collections issues.
- Maintaining telephone, email, and personal contact with clients, attorneys, and staff.
- Working closely with attorneys, clients, secretaries, and collections staff to assist with client billing collections.
- Working on special projects, analyses, and implementing special billing requests as needed.
- Generating reports as requested by billing partners, secretaries, or clients.
- Observing confidentiality in all firm and client matters.
- Performing other duties as they arise.
Education and Experience Information:
The position requires the following qualifications:
- 2-5 years of experience in a billing role, preferably at a law firm.
- A service-oriented and self-motivated individual who consistently performs with a high sense of urgency and pride in their product.
- Capability to exceed expectations of both internal (partners and attorneys) and external (clients) constituents regularly.
- Experience with Elite 3E software is preferred.
- Demonstrated understanding of complex billing and/or E-Billing systems (such as Tymetrix, Serengeti, etc.) and processes with multiple workflows is desirable.
- Advanced proficiency with Microsoft Excel and the Microsoft Office Suite.
- Excellent written and verbal communication and interpersonal skills, and an ability to establish and maintain relationships with partners, attorneys, finance staff, clients, brokers, and other third-party vendors.
- A high school diploma is required.
Salary Information:
The job description does not specify salary information.
The Firm:
The law firm is a leading global law firm dedicated to helping organizations successfully navigate risk and maximize opportunity in sectors underpinning global trade and commercial activity, including insurance, aviation, marine, construction, energy, trade, and natural resources. The firm offers a comprehensive range of contentious and non-contentious legal services and commercially-minded legal advice to businesses worldwide. It is committed to diversity, inclusion, and providing an environment for everyone to realize their potential. The firm engages in pro bono work, volunteering, charitable partnerships, and aims to minimize its environmental impact through a commitment to the SBTi Net-Zero standard and setting ambitious emissions reduction targets. The firm has 490 partners, 2400 lawyers, 3200 legal professionals, and 5500 people overall in nearly 70 offices and associated offices worldwide.
Our Values:
The firm's values guide decision-making, unite its endeavors, and strengthen its delivery for clients and the firm itself. These values include:
- Working as one: Acting with a firm-first mentality to achieve success as a globally connected team.
- Excelling with clients: Aiming high and challenging oneself to deliver unique excellence for clients.
- Celebrating difference: Helping each other to be at their best, believing that differences lead to greater achievement.
- Acting boldly: Seeking new opportunities, taking action, and learning, recognizing that curiosity drives development and contributes to growth.
Business Services Competencies:
The law firm is committed to providing extensive personal and professional development opportunities for its people, enabling them to be highly effective in their current roles and assisting them in fulfilling their career aspirations. Competencies used to inform Business Services career development include Technical Excellence, People and Team, Client/Stakeholder Relationships, Service Delivery and Commercial Awareness, and Personal Effectiveness.
Benefits:
The firm offers benefits such as generous time off, medical, dental, and vision insurance, 401K Safe Harbor contribution, Life/AD&D Disability, Flexible Spending Account, Supplemental Medical Accident Insurance, Supplemental Critical Illness Insurance, Employee Assistance Program, Pet Insurance, and Commuter Benefits.
Legal Disclaimer:
The job description is constituted at present; however, the firm reserves the right to reasonably amend it in accordance with the changing needs of the business. The firm's policy is to recruit, hire, promote, reassign, compensate, and train highly qualified persons without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin, age, disability, or any other basis protected by applicable law.
