familiarity in CallRail or VoIP systems being preferred. -... Conduct client intake calls, assist with client communication, and connect calls as needed. - Manage multiple calendars, deadlines, scheduling tasks, and Zoom meetings. - Stock and organize office supplies; set up...
Title: Technology Support Supervisor Job Responsibilities: - Team Leadership & Development: Supervise, coach, and develop Technology Support Analysts. This includes conducting performance reviews, implementing improvement plans, scheduling, and fostering career development under the guidance of a manager. - Escalation & Issue Resolution: Act...
familiarity with CallRail or VoIP systems. - Conduct client intake... calls, assist with client communication, and connect calls as needed. - Manage multiple calendars, deadlines, scheduling tasks, and Zoom meetings. - Stock and organize office supplies; set up the office daily. - Communicate with...
Title: Firmwide Service Desk Analyst II (10:00 am – 6:00 pm CST) Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving approximately 75% of user issues at first contact and escalating advanced matters as needed. - Issue Tracking &...
Title: Firmwide Service Desk Analyst II (11:00 am – 7:00 pm CST) Job Responsibilities: - Serve as the first point of contact for attorneys, legal assistants, and professional staff across the law firm, ensuring 24/7 technology support. - Handle approximately 90–95% of incoming...
Title: Firmwide Service Desk Analyst II (1:00 am – 9:00 am CST) Job Responsibilities: - Serve as the first point of contact for attorneys, legal assistants, and professional staff across the law firm. - Respond to inbound calls and emails, resolving approximately 75%...
Title: Desktop Services Analyst Job Responsibilities: The Desktop Services Analyst at the law firm is tasked with providing 2nd level technical support for both hardware and software issues. This includes support for audio, video, and web conferences, as well as managing, administering,...
Title: Firmwide Service Desk Analyst II Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving roughly 75% of user issues at first contact and escalating advanced matters as needed. - Issue Tracking & Follow-Up: Accurately document all customer interactions...
Title: Firmwide Service Desk Analyst II Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving approximately 75% of user issues at first contact. Escalate advanced matters as needed. - Issue Tracking & Follow-Up: Accurately document all customer interactions in...
Title: Firmwide Service Desk Analyst II Job Responsibilities: - First-Line Technical Support: Respond to inbound calls and emails, resolving approximately 75% of user issues at first contact and escalating advanced matters as needed. - Issue Tracking & Follow-Up: Accurately document all customer interactions...
Title: Family Law Paralegal Job Responsibilities: - Aid lawyers in trial preparation by organizing exhibits, coordinating witnesses, conducting legal research, assisting with client meetings, and filing motions. - Assist lawyers in preparing legal documentation, pleadings, and correspondence, including interrogatories, subpoenas, deposition notices, complaints,...
Title: Technical Support Specialist Job Responsibilities: The Technical Support Specialist is tasked with providing Level II technical support for both hardware and software concerns. This role involves facilitating and resolving a diverse range of requests, inquiries, and complaints by leveraging extensive technical...
Title: Technology Support Analyst II Job Responsibilities: As a Technology Support Analyst II at the law firm, you will be responsible for delivering exceptional hardware and software support to attorneys and staff within a fast-paced legal environment. Your key duties include: - Technical...
Title: Senior Network Engineer Job Responsibilities: The Senior Network Engineer reports to the Network Communications Manager and collaborates with other Technology Managers to provide technical services to IT teams, business end-users, and IT Managers. This role is integral in ensuring effective technical...
Title: Senior Network Engineer Job Responsibilities: The Senior Network Engineer at the law firm is tasked with providing technical services to the IT teams, business end-users, and IT Managers. This position reports to the Network Communications Manager and collaborates with other Technology...
data, wireless, video, and VOIP networks, as well as... cloud and IaaS based network connectivity. Key responsibilities include: - Contributing to the strategic design and architecture of the firm's data network environment. - Designing, deploying, and maintaining various network systems and components,...
environment. 2. Design, deploy, and maintain various network systems and components including routers, switches, internet services, wide area network services, wireless networks, VPNs, firewalls, video networks, and related infrastructure. 3. Manage VoIP network and related infrastructure,... ensuring security, performance management, and monito...
data, wireless, video, and VOIP networks, as well as... cloud and IaaS-based network connectivity. This role involves a high level of ownership to deliver secure and operationally sound solutions. The Network Architect's responsibilities include: - Contributing to the strategic design and...
Support Analyst II Job Title: Technology Support Analyst II Job Responsibilities: As a Technology Support Analyst II at the law firm, the primary responsibilities include delivering exceptional hardware and software support for attorneys and staff within a fast-paced legal environment. Key duties involve...
Title: IT Service Desk Analyst II (8:00am - 4:00pm CT) Job Responsibilities: - Frontline Support: The IT Service Desk Analyst II is responsible for resolving 75% of incoming technical issues via phone and email, ensuring the majority of inquiries are addressed on...
Title: IT Service Desk Analyst II (12:00pm - 8:00pm CT) Job Responsibilities: - Frontline Support: Resolve 75% of incoming technical issues via phone and email, and escalate complex cases as needed. This involves providing first-line assistance to attorneys and business professionals across...
Technology Officer Job Title Chief Technology Officer Job Responsibilities The Chief Technology Officer (CTO) acts as a strategic partner to the leadership team of the law firm, providing direction and insight into the firm's technology operations. This role involves engaging with all members of...
Title: Systems Administrator Job Responsibilities: - Monitor and support the law firm's technology infrastructure, including servers, firewalls, routers, access points, and switches to maintain 100% systems uptime. - Liaise regularly with the law firm's consultants to ensure infrastructure is maintained, upgraded, and patched. -...
Title: Senior Financial Analyst Job Responsibilities: The Senior Financial Analyst position is integral to the formulation of pricing strategies and managing billing activities in alignment with client expectations, in collaboration with attorneys. The role involves the creation of budgets and forecasts, responding...
Administrator/Marketing Manager Duties: Oversight and handling of the firm’s IT and marketing tasks. Working with all employees in the firm and the remote IT Manager. Provide administrative and level 1 technical support to all staff. Install, upgrade, and manage software...
Title: Client Services Representative Job Responsibilities: As a Client Services Representative at the law firm, you will play a pivotal role in ensuring that every client interaction is handled with professionalism and care. Your primary responsibilities will include: - Answering and managing calls...
Title: Workforce Analytics Manager Job Responsibilities: The Workforce Analytics Manager is responsible for transforming workforce data into actionable insights to drive operational efficiency across the enterprise. This role involves optimizing staffing decisions, improving productivity, and enhancing contact center operations. The manager collaborates...
Title: Medical Records Clerk/Junior Secretary at Law Firm Salary Information: Entry-level position, salary to be discussed during interview Experience: Paralegal certificate preferred KMS, a growing law firm with offices in El Segundo and Huntington Beach, is seeking a Medical Records...
position we are currently looking to fill is for a Medical Records Clerk/Junior Secretary at our law firm. This is an entry-level position where you will have the opportunity to learn and grow within the firm. We prefer candidates with...
Title: Help Desk Support Technician Job Responsibilities: - Respond to help desk calls and assist users with day-to-day IT issues. - Troubleshoot Windows 10/11, Microsoft 365, and basic networking problems. - Perform password resets, user access changes, and group management in Active Directory. - Support...
Title: IT Support Specialist (Level 1) Job Responsibilities: - Monitor, respond to, and resolve support tickets promptly while ensuring adherence to Service Level Agreement (SLA) targets. - Document all support tickets thoroughly with clear notes, resolution steps, and user communication details. - Provide both...
Title: Information Technology Specialist Job Responsibilities: - Monitor and manage Microsoft Defender for Endpoint across all devices to ensure optimal security and functionality. - Handle device compliance, alerts, threat remediation, and policy enforcement to maintain the integrity and safety of IT systems. - Administer...
Title: Sr. Network Engineer Job Responsibilities: As a Senior Network Engineer at the law firm, you will be tasked with the design, implementation, maintenance, and integration of the corporate WAN, LAN, wireless, telephony, and cloud networking environments. This role requires advanced...
Title: Senior Network Engineer Job Responsibilities: As a Senior Network Engineer at the law firm, you will play a pivotal role in the design, implementation, maintenance, and integration of the firm's corporate WAN, LAN, wireless, telephony, and cloud networking environments. Key...
Title: Senior Network Engineer Job Responsibilities: As a Senior Network Engineer at the law firm, the candidate will be responsible for the design, implementation, maintenance, and integration of the corporate WAN, LAN, wireless, telephony, and cloud networking environments. The role demands advanced...
Title: Virtual Receptionist/Legal Assistant Job Responsibilities: - Answer the office phone line and gather information using the office phone memo template. - Process electronic payments. - Maintain the office calendar, ensuring all scheduled court dates are accurately recorded. - Manage electronic client files. - Communicate effectively...
Firm Staff brings you up to date and high quality legal staff openings in law firms and in-house legal departments of business organizations. In addition, we help solo attorneys hire experienced personnel from the legal industry. We not only have...
Firm Staff brings you up to date and high quality legal staff openings in law firms and in-house legal departments of business organizations. In addition, we help solo attorneys hire experienced personnel from the legal industry. We not only have...
Firm Staff brings you up to date and high quality legal staff openings in law firms and in-house legal departments of business organizations. In addition, we help solo attorneys hire experienced personnel from the legal industry. We not only have...
Firm Staff brings you up to date and high quality legal staff openings in law firms and in-house legal departments of business organizations. In addition, we help solo attorneys hire experienced personnel from the legal industry. We not only have...
Firm Staff brings you up to date and high quality legal staff openings in law firms and in-house legal departments of business organizations. In addition, we help solo attorneys hire experienced personnel from the legal industry. We not only have...
Firm Staff brings you up to date and high quality legal staff openings in law firms and in-house legal departments of business organizations. In addition, we help solo attorneys hire experienced personnel from the legal industry. We not only have...