Job Title
Bankruptcy Intake Processor
Job Responsibilities
- Open new Legal Referrals in the law firm's internal case management software.
- Download all corresponding documents from client systems and PACER.
- Review referrals for all necessary information and documents according to client/court/judge requirements to proceed with the file.
- Request and follow up on any missing information or documents necessary to proceed with the file.
- Forward complete files to the appropriate department/attorney to ensure appropriate and timely handling of the file.
- Assist with additional projects as needed.
Education and Experience Information
- High school diploma required.
- Prior bankruptcy experience preferred but not required.
- Must be self-motivated and able to work efficiently in a fast-paced environment.
- Ability to open and review high volumes of new referrals effectively and accurately.
- Must have the ability to communicate with coworkers, attorneys, and other staff members regarding files.
- Must have the ability to interpret client systems.
- Proficient in software tools including but not limited to Word, Excel, Outlook, and the Internet.
- Must be organized and multi-task oriented.
- Must have excellent communication skills, both verbal and written.
General Competencies
- Demonstrates strong written and verbal communication skills. Effectively communicates with all clients (via Client Systems, e-mail, and phone).
- Provides exceptional customer service to internal and external customers.
- Identifies and resolves problems in a timely manner.
- Conscientious with respect to work completion, deadlines, time management, and attendance.
- Takes initiative in the face of obstacles and identifies what needs to be done and takes action.
- Demonstrates commitment to the law firm's vision, mission, and core values.
- Processes work in compliance with Client requirements as well as SOPs and Operations Matrices.
- Analytical and detail-oriented, while working at a fast pace and capable of multi-tasking.
- Excellent problem-solving and organizational skills.
- Must be a team player and willing to help others in their department whenever necessary.
- Develops professional relationships and builds rapport with others.
- Overall good work ethic and willingness to adapt to change.
Salary Information
Pay Type: Hourly
Additional Information
In addition to remote work for most positions, the law firm offers a comprehensive benefit program including:
- Company Paid Life and Disability Insurance plans.
- Medical, Dental, and Vision Plans with Prescription coverage.
- 401K Retirement Savings Plan.
- Flexible scheduling (within reason, depending on position).
- Generous PTO plan for all full-time employees.
- Full equipment station at no cost for remote employees, including dual monitors.
- Employee Assistance Plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing.
- Wellness programs and employee discounts.
- Learning and development training opportunities for both personal and professional growth.
The law firm is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state, or local law. The firm is dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.
