JOB TITLE: Receptionist
JOB RESPONSIBILITIES
- Welcome and attend to clients and guests promptly and courteously, maintaining an upbeat and pleasant attitude at all times.
- Perform various administrative duties including mailings, managing office paperwork, organizing files, reviewing and documenting information for new hires, and revising the firm's receptionist manual.
- Answer and direct incoming and internal telephone calls promptly; communicate with attorneys and clients professionally, maintaining discretion and confidentiality.
- Maintain conference room calendars and coordinate with Office Services/Hospitality to ensure proper arrangements are made for meal ordering.
- Responsible for credit card reconciliation as needed.
- Accept and log all FedEx, UPS, and courier deliveries; retrieve . mail.
- Issue work orders for repairs as needed.
- Assist Legal Administrative Assistants (LAAs) and other staff with assigned projects.
- Interact positively with attorneys and staff in a fast-paced environment, remaining flexible, proactive, resourceful, and efficient.
EDUCATION AND EXPERIENCE INFORMATION
- High School Diploma or equivalent preferred; some college is a plus.
- 1-3 years of prior experience in a customer service or receptionist role required.
- Notary certification preferred.
- Experience in a professional business environment preferred; experience in the legal sector is a plus.
- Excellent oral communication skills, excellent organizational abilities, and strong problem-solving skills required.
- Must possess a friendly, professional demeanor.
- Experience with Microsoft Office required, including Word, Outlook, and Excel.
- Knowledge of phone systems required.
SALARY INFORMATION
Starting compensation is determined by a range of factors including background and experience. The expected hourly rate for this position starts between and , depending on skills, qualifications, and experience.
BENEFITS
- Medical, Vision, Dental
- 401k
- Group Life and Disability Insurance
- Paid Time Off (PTO)
PHYSICAL REQUIREMENTS
- Position is generally sedentary in nature; involves sitting most of the time but may involve walking or standing for brief periods.
- Ability to occasionally or routinely lift up to 10 - 20 lbs. required.
- Ability to effectively communicate.
- Ability to perform repetitive motions required.
- Ability to see and read PC screens, detect color coding, read fine print, and/or normal type size print.
DISCLAIMER
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of employees.
