Job Title: Senior Billing Coordinator
Job Responsibilities:
The Senior Billing Coordinator (SBC) is tasked with managing both the unbilled and billed inventory for a portfolio of top revenue-producing clients and lawyers. Key responsibilities include:
- Managing the billing process for a select portfolio of high-profile lawyers and clients. This entails a detailed understanding of applicable client terms, discount arrangements, and lawyer and client preferences.
- Ensuring the billing process, from proformas to final billing, is executed accurately and timely in accordance with firm standards and client guidelines.
- Documenting, updating, and complying with client guidelines.
- Identifying and resolving e-billing issues, including addressing rejected invoices and coordinating with attorneys and their secretaries to obtain LEDES IDs.
- Managing unbilled inventory as well as any billed invoices requiring revision for the assigned group of lawyers/clients.
- Maintaining consistent and regular communication with Billing Responsible Lawyers (BRLs) related to aged billed balances.
- Leveraging secretaries and Finance management to escalate problem accounts.
- Making recommendations for write-offs of aged balances where appropriate.
- Ensuring partners achieve their billing incentives and the firm’s billing target.
- Keeping matter arrangement coding current, including transactional codes and estimated bill dates.
- Clearing temporary matters and submitting write-offs over $10K for approval.
- Updating proforma statuses and finalizing invoices in accordance with firm processes.
- Clearing Bill on Account (BOA).
- Updating the Pricing team of any newly discovered alternative fee arrangements for review and ultimate disposition.
- Assisting with the application of unidentified cash receipts.
- Creating and maintaining documentation of procedures, deadlines, and other client and lawyer preferences related to billing.
- Reviewing new matter notification emails and ensuring matters in 3E are updated accordingly.
- Responding to information requests from lawyers, clients, and administrative staff related to inventory levels, time and cost entries, billing reconciliations, outstanding receivables, and cash receipts.
- Supporting client and partner requests for timely and accurate accrual information.
- Performing other related duties as assigned.
Education and Experience Information:
- A Bachelor’s degree is preferred.
- A minimum of five years’ experience in a professional services environment using time and billing software such as Elite or Aderant.
- Strong analytical, critical thinking, and effective communication skills.
- Demonstrated proficiency with MS Excel, including advanced features such as vlookup, pivot tables, and filters.
- Self-directed with a strong work ethic; capable of working independently with limited supervision.
- Ability to occasionally work outside of established business hours and adjust personal schedule to meet deadlines is required.
Salary Information:
The anticipated pay range for the Senior Billing Coordinator role varies by location:
- Boston, Chicago, Washington, DC, Los Angeles: $70,500 - $107,550
- New York: $73,900 - $112,650
- Silicon Valley, San Francisco: $77,200 - $117,750
In addition to the base salary, this role is eligible for a discretionary bonus based on performance. The actual offered rate will be determined based on job-related, non-discriminatory factors, including qualifications and experience, geographic location, education, external market data, and consideration of internal equity.
Working Conditions:
This position requires a hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for ongoing business continuity, professional development, and effective collaboration with colleagues and management.
