Legal Staff Accounting/Finance in Chicago, IL

Law Firm

Chicago, IL

Legal Staff Accounting/Finance in Chicago, IL

Legal Staff

Min 10 yrs required

No

Job Title: Director of Billing & Client Accounts

Job Responsibilities:
The Director of Billing & Client Accounts at the law firm is responsible for leading and directing functions related to client financial setup, billing, e-billing, and collections. This position reports to the CFO and is highly visible with the firm’s members and management. The role ensures the integrity of financial systems, data, policies, and procedures, driving financial success through timely and accurate billing and collection of client accounts. Key responsibilities include:

- Planning, organizing, leading, and directing the activities of the client/matter financial setup, billing, e-billing, and collections teams.
- Collaborating with stakeholders such as finance colleagues in pricing, accounting operations, financial operations, and financial reporting, as well as other administrative colleagues like practice management, innovation, project management, and information technology to enhance processes and improve user experience.
- Ensuring compliance with policies, procedures, and internal controls, and identifying, recommending, and implementing improvements to these policies and controls.
- Embracing a growth mindset by reviewing and assessing current client financial intake, billing, e-billing, and collection systems and processes to ensure efficiency and effectiveness.
- Planning, organizing, and developing the client/matter financial intake role to increase data accuracy and streamline the revenue cycle.
- Analyzing client accounts to proactively mitigate potential client payment issues, reducing bad debt and write-downs/write-offs to maximize cash flow while maintaining strong client relations.
- Developing reports to identify trends and opportunities to accelerate the client revenue cycle.
- Completing special projects as requested.

Education and Experience Information:
- A Bachelor’s Degree is required.
- The candidate must have ten or more years of progressive law firm leadership experience in operations such as client financial intake, billing, e-billing, and collections.
- A strong understanding of client arrangements, legal billing, collections, and related software is necessary.
- Proficiency with Microsoft Office Suite, especially advanced technical skills using Excel, is required.
- Experience with systems such as Aderant, Prebill Manager, BillBlast, E-Billing, and/or SQL is preferred.
- The candidate should possess excellent persuasive verbal and written communication and interpersonal skills.
- The ability to manage time, organize, and prioritize multiple competing tasks to set and achieve goals is crucial.
- The candidate should be a proactive, inquisitive, and analytical problem solver with good business sense, capable of exercising independent judgment in selecting methods and techniques for resolution.
- A proven track record of improvements in areas of responsibility and the ability to provide exceptional internal and external client service is important.
- The candidate should have the ability to collaborate and cross-team with all administrative and legal teams to instill trust and respect in the department and firm.
- Proven ability to promote a positive work environment, lead, direct, and develop a strong team through motivation and professional development to maintain a cohesive group.
- Ability to define and measure metrics for individual performance to promote professional development, productivity, and excellent customer service with efficiency and effectiveness.

Salary Information:
The offered salary will be determined by a variety of factors including, but not limited to, work location, individual skill set, previous/applicable experience, education, external market data, and consideration of internal equity.

Benefits:
The law firm offers a comprehensive benefits package designed to support the well-being and success of employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, health savings accounts, commuter benefits, and personal and parental leave programs. The firm prioritizes work-life balance and offers wellness programs and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. The firm is committed to providing a benefits package that helps the team thrive and feel valued.

Equal Employment Opportunity Statement:
The law firm provides employment opportunities to qualified applicants and employees on an equal basis without regard to age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state, or local laws or ordinances. The firm will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved. It is the responsibility of every individual concerned with personnel actions, including management, supervision, recruiting, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistently with the firm’s goal of furthering the principle of equal employment opportunity.

E-Verify:
The law firm uses E-Verify in its hiring practices to maintain a lawful workforce. E-Verify is a registered trademark of the . Department of Homeland Security.