Legal Staff Marketing in Chicago, IL

Law Firm

Chicago, IL

Legal Staff Marketing in Chicago, IL

Legal Staff

Min 3 yrs required

No

Marketing Technology Specialist

Job Title: Marketing Technology Specialist

Job Responsibilities:
- Administer and analyze data within the law firm's Customer Relationship Management (CRM) system.
- Support the email marketing system and experience database.
- Ensure complete and accurate data in appropriate systems, starting with the CRM system.
- Review and consolidate duplicative data, creating technology solutions for data maintenance through automation and manual processes.
- Focus on utilizing strategic data to provide the law firm a competitive advantage in the legal industry.
- Handle data clean-up in the CRM system using available tools.
- Develop best practices guidelines for data entry.
- Interpret functional needs and collaborate with developers for system configuration and modification.
- Enter data provided by lawyers or other Business Development and Marketing team members.
- Ensure system controls are in place to maintain data quality.
- Create and run regular reports to update various departments.
- Create, manage, and follow data standards, processes, and procedures.
- Identify appropriate data sources for research to ensure accuracy.
- Research and resolve conflicting information.
- Communicate with end users to validate information.
- Commit to high standards for data quality, striving for precision, accuracy, and efficiency.
- Establish best practices for data analysis and analytics to drive strategic business decisions.
- Implement and use tools for better data analysis for strategic marketing.
- Develop system reports using CRM functionality and tools like PowerBI for data visualization.
- Provide superior customer service to end users.

Education and Experience Information:
- required.
- Minimum of three years of experience with reporting on data and analytics required.
- Experience working with CRM systems strongly preferred.
- Experience in a professional services firm preferred.

Salary Information:
- For Chicago-based positions: Salary range is $68,300 - $95,600.
- For Washington DC-based positions: Salary range is $74,300 - $104,000.
- Actual compensation will be determined based on education, experience, geographic market, and internal pay equity.

Additional Information:
- The position is full-time, exempt, with scheduled hours of 40+ per week.
- The workplace is hybrid.
- Comprehensive benefits program including Paid Time Off, Paid Holidays, Medical, Dental, and Vision insurance, 401(k) Retirement, Disability and Life insurance, Adoption Assistance, and Backup Care for Dependents.
- The law firm is an Affirmative Action/Equal Opportunity Employer/Vet/Disabled.

About the Law Firm:
The law firm is an Am Law 50 firm with over 1,100 lawyers in 26 offices across the United States, Mexico, Europe, and Asia. The firm focuses on Corporate, Intellectual Property, and Litigation, with primary sectors in Energy, Health Care & Life Sciences, Innovative Technology, and Manufacturing. The firm emphasizes delivering creative, practical, and effective solutions while modernizing business practices to meet evolving client demands.