Legal Staff Information Technology in Miami, FL

Law Firm

Miami, FL

Legal Staff Information Technology in Miami, FL

Legal Staff

7-10 yrs required

No

Job Title: Senior Manager, Automation & Development

Job Responsibilities:
The Senior Manager, Automation & Development at the law firm plays a critical role within the Information Technology Department. This position involves leading teams to optimize the utilization, maintenance, and integration of the firm’s custom-developed applications and workflows. The responsibilities are multifaceted and include strategic planning, collaboration, application ownership, and management and leadership.

1. Strategic Planning:
- Collaborate with the Enterprise Applications leadership team and IT architects to define the vision, strategy, and roadmap for the firm’s Application Platforms.
- Manage the code review process for the department’s custom solutions and workflows to ensure security and longevity.
- Develop data-driven strategies to enhance operations, improve decision-making, and optimize solutions for business efficiency.
- Enhance the firm's custom solutions to be modern, flexible, highly available, and of industry-leading quality.
- Coordinate with various teams to ensure solutions are future-ready, focusing on data governance, security, privacy, and operational standards.

2. Leading Collaboration and Cross-Functional Platform Design:
- Manage requirements gathering, analysis, and documentation for business requirements in supported initiatives and projects.
- Design and implement scalable solutions that are practical and easy to integrate into daily operations.
- Collaborate with various managers and teams to drive innovation and improve department efficiency using AI and automation.
- Convey complex concepts to non-technical stakeholders effectively and act as a liaison between business units and technical teams.

3. Firm Applications and Integrations Ownership:
- Act as the technical owner of solutions, developing supporting teams, structures, and processes.
- Advocate for solutions prioritizing system stability, reliability, and scalability.
- Develop and refine Key Performance Indicators (KPIs) to measure performance and drive strategic improvements.
- Manage vendor relationships to ensure they align with the firm's strategic goals.
- Oversee the design of custom solutions to create a unified ecosystem and user experience.
- Facilitate the enforcement of application and security policies and encourage the development of automated processes to reduce maintenance.

4. Management and Leadership:
- Promote a culture of collaboration, innovation, and adherence to enterprise processes within the Enterprise Applications Team.
- Participate in the change control process, ensuring all solutions are stable, secure, compliant, and highly available.
- Define team roles and responsibilities, recruit and mentor a diverse team, and encourage professional development.
- Serve as a direct supervisor, providing mentoring, guidance, and managerial feedback.
- Manage team activities, staffing coverage, on-call rotations, and participate in hiring processes and performance evaluations.

Education and Experience Information:
- . in Computer Science or equivalent education/experience is required.
- Ability to multi-task, lead and mentor engineers/developers, work under pressure, and handle interruptions.
- Minimum of 7 years of relevant people supervision and experience leading a team of 4 or more persons.
- Minimum of 10 years of demonstrated application support and administration, code/workflow development, or related experience.
- Experience in managing relationships, projects, and outsourcing with vendors.
- Knowledge of Microsoft Windows Operating Systems, Office Suite, IIS, Azure, Power Automate/Apps, SharePoint, Active Directory, SQL, and ServiceNOW.
- Minimum of 8+ years working with multitier architecture applications or high availability technologies.
- Experience in managing solutions that comply with global data handling and regulatory standards, including GDPR, HIPAA, Sarbanes-Oxley, E-Discovery.
- Understanding of writing technical documentation and training materials.
- Deep knowledge of the legal industry, especially in conflict management systems, new business intake systems, document management systems, time entry, forms platforms, Knowledge Management, CRM, and legal operations.

Salary Information:
The text does not provide specific salary information for the Senior Manager, Automation & Development position.

Benefits:
The law firm offers a comprehensive suite of benefits including medical, dental, and vision insurance, wellness programs, pre-tax commuting benefits, 401(k) retirement plan, life insurance, paid time off, parental leave, student loan refinancing options, paid holidays, professional development opportunities, and more. Hybrid/remote work opportunities and other perks are also available.

Equal Employment Opportunity:
The law firm is an equal opportunity employer, making employment decisions based on merit, qualifications, and competence without being influenced by race, religion, color, national origin, disability, gender, age, or any other characteristic protected by law. The firm provides a harassment-free environment and makes reasonable accommodations for applicants and employees with disabilities.