Legal Staff Information Technology in Providence, RI

Law Firm

Providence, RI

Legal Staff Information Technology in Providence, RI

Legal Staff

2-3 yrs required

No

Job Title: Client Data Specialist

Job Responsibilities:
The Client Data Specialist at the law firm is responsible for managing and ensuring the accuracy of client, matter, and timekeeper data within the firm's software applications. Key responsibilities include:
- Ensuring data integrity in systems such as 3E, Case Management, and Intapp Open.
- Synchronizing and maintaining data flow between these systems.
- Corresponding with attorneys and designated client contacts to ensure client satisfaction.
- Preparing new client/matter reports for firm-wide distribution.
- Coordinating the entry of client, matter, timekeeper, and user access information into 3E.
- Maintaining client and matter information in the 3E database, including updating billing information, managing rate tables, recording name changes, updating attorney designation changes, updating matter status, and editing other fields as required.
- Coordinating entry of client case information into client case management.
- Following up with firm personnel regarding clients and matters.
- Assisting with client development projects related to financial systems.
- Conducting training and providing support to the legal support team on the firm's intake system.
- Reviewing, analyzing, and summarizing Outside Counsel Guidelines and setting 3E accordingly to ensure client compliance.
- Acting as a liaison with Accounting, Conflicts, and Information Governance teams to maintain efficiency and accuracy in the exchange of information.
- Escalating issues to firm leadership that hinder the delivery of high-quality support to clients.
- Participating in special projects as assigned.
- Performing other duties as assigned.

Education and Experience Information:
- A high school diploma or GED is required; a 2-year degree is preferred.
- 2-3 years of relevant experience is required, preferably in a law firm environment.
- Proficiency in Microsoft Office Suite, including Outlook, Word, PowerPoint, and Excel, is preferred.

Salary Information:
Compensation for the Client Data Specialist position is commensurate with skill and experience, varying based on location and other factors permitted by law. Expected compensation ranges are:
- State of California: $53,000 - $102,000
- State of Colorado: $49,000 - $88,000
- State of Illinois: $48,000 - $94,000
- State of Massachusetts: $53,000 - $102,000
- State of Maryland: $52,000 - $78,000
- State of Minnesota: $53,000 - $88,000
- Jersey City, NJ: $58,000 - $105,000
- State of New York: $50,000 - $107,000
- State of Washington: $52,000 - $98,000
- Washington, .: $69,000 - $101,000

These salaries do not include a discretionary bonus, which is non-guaranteed and dependent on individual and firm performance. Full-time employees receive benefits, including medical and dental coverage, life insurance, disability insurance, pre-tax flexible spending accounts for medical and dependent care expenses, an employee assistance program, Paid Time Off, paid holidays, participation in a retirement plan program after meeting eligibility requirements, and more.

Please include a cover letter and resume when applying.

The law firm is an Equal Opportunity Employer, and applicants have rights under federal employment laws. For more information, applicants are encouraged to review the Know Your Rights notice from the Department of Labor.