Job Title: Case Manager
Job Responsibilities:
- Engage in daily interaction with existing and potential clients, both via telephone and in person, to provide support and address inquiries.
- Order medical records from providers, maintaining communication with clients and providers throughout the course of treatment to ensure all necessary documentation is obtained.
- Acquire documents necessary to substantiate injury and/or liability positions in cases.
- Interact with insurance carriers and healthcare providers to secure records and account balances, ensuring all necessary information is gathered for case support.
- Negotiate case settlements with insurance carriers, and work to negotiate deductions of outstanding medical balances with healthcare providers.
- Collaborate directly with multiple coworkers involved in the management and support of case files, ensuring smooth case progress and comprehensive support.
- Maintain organized case files, ensuring all documentation is properly filed and accessible.
- Prepare comprehensive demands and assemble supporting documents for submission to insurance carriers.
- Interact with attorneys to present case synopses when required, ensuring all relevant information is communicated effectively.
- Manage case files from intake to closing under the direction of an attorney, overseeing the entire process to ensure successful case resolution.
- Perform other related duties as assigned to meet the needs of the business, adapting to new tasks as required.
Education and Experience Information:
- Bachelor’s degree is preferred for this position.
- Prior experience as a Personal Injury Case Manager is preferred, indicating a background in handling similar case types.
- At least 2 years of experience working in a legal position or as an insurance adjuster is preferred, showcasing relevant industry experience.
- Strong negotiating skills are required, with the ability to effectively negotiate settlements and balances.
- Ability to function as a team player and follow established procedures is necessary.
- Proactive interaction with clients, insurance companies, and medical providers is essential for successful case management.
- Must possess the ability to multitask, prioritize, and manage workload with a positive attitude and minimal supervision.
- High level of organization is required, with the capacity to juggle multiple deadlines in a fast-paced environment.
- Strong writing and communication skills, along with attention to detail, are essential for effective case management.
- Extensive computer and database expertise is necessary, including proficiency in Microsoft Word, Excel, Outlook, and the ability to type no less than 35 words per minute.
- This position is not eligible for remote work.
Salary Information:
- The salary information is not provided in the text.
Benefits:
- The law firm offers an excellent benefits package for full-time employees, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays.
Equal Opportunity Statement:
- The law firm provides equal employment opportunities to all employees and applicants, prohibiting discrimination and harassment of any kind. This includes protection against discrimination based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
E-Verify:
- The employer participates in E-Verify and will use your Form I-9 information to confirm work authorization in the . If E-Verify cannot confirm authorization, the employer is required to provide written instructions and the opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) before taking any action, including termination.
Privacy Policy:
- A link to the law firm's privacy policy is mentioned but not provided in the summary.
