Job Title: Foreclosure Processor
Job Responsibilities:
The Foreclosure Processor at the law firm is primarily responsible for various administrative and processing tasks related to foreclosure proceedings. Key responsibilities include:
- Responding to status inquiries.
- Preparing documents and performing quality control measures.
- Updating internal processing systems.
- Monitoring and updating client’s third-party systems.
- Communicating with clients, vendors, and borrowers.
- Assisting with other duties and special projects as needed.
Education and Experience Information:
- A High School Diploma is required for this position.
- This is an entry-level position, but office experience is preferred.
- Basic knowledge of Microsoft Office, including Microsoft Excel, is preferred.
- Prior experience in foreclosure processing client systems, previous law firm or loan processing experience, is preferred.
- Must be organized and capable of multi-tasking.
- Good organizational skills and attention to detail are necessary.
- Ability to identify and resolve issues in a timely manner.
- Proficiency in software tools including Word, Excel, Outlook, and the Internet is required.
- A positive attitude and willingness to adapt to change are essential.
- Being a team player and providing assistance in multiple areas when necessary is important.
General Competency Factors:
- Strong written and verbal communication skills are required, with the ability to effectively communicate with all clients via client systems, e-mail, and phone.
- Exceptional customer service skills for both internal and external customers are necessary.
- The ability to identify and resolve problems in a timely manner is important.
- A conscientious approach to work completion, deadlines, time management, and attendance is expected.
- Initiative in the face of obstacles and the ability to identify what needs to be done and take action is important.
- Commitment to the law firm’s vision, mission, and core values is expected.
- Work must be processed in compliance with client requirements as well as SOPs and operations matrices.
- Analytical and detail-oriented skills are necessary, while working at a fast pace and multi-tasking.
- Excellent problem-solving and organizational skills are essential.
- Must be a team player and willing to help others in their department whenever necessary.
- Ability to develop professional relationships and build rapport with others is important.
- A good work ethic and willingness to adapt to change are required.
Salary Information:
The pay type for the Foreclosure Processor position is hourly.
Additional Information:
The law firm offers a comprehensive benefits program that includes:
- Company-paid life and disability insurance plans.
- Medical, dental, and vision plans with prescription coverage.
- 401K retirement savings plan.
- Flexible scheduling, within reason, depending on position.
- A generous PTO plan for all full-time employees.
- Full equipment station at no cost for remote employees, including dual monitors.
- Employee assistance plan, offering free 24/7 counseling and consulting services to support emotional health and wellbeing.
- Wellness programs and employee discounts.
- Learning and development training opportunities for both personal and professional growth.
Equal Employment Opportunity:
The law firm is fully committed to Equal Employment Opportunity and attracting, retaining, developing, and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state, or local law. The firm is dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.
