Legal Staff Marketing in Chicago, IL

Law Firm

Chicago, IL

Legal Staff Marketing in Chicago, IL

Legal Staff

1-4 yrs required

No

Job Title: Marketing & Business Operations Associate

Job Responsibilities:

Business Operations & Analysis
- Collaborate with IT to manage and prioritize system enhancement requests, tracking and documenting them in Azure DevOps.
- Analyze current business workflows and develop clear, standardized documentation using tools like Lucidchart.
- Translate business needs into functional requirements for system enhancements or operational improvements.
- Create and analyze reports and dashboards in Salesforce and Sigma to drive insights and inform decision-making.
- Conduct User Acceptance Testing for new tools, features, and enhancements.

Marketing & Communications Support
- Contribute to internal communications by drafting updates, maintaining intranet content, and creating reporting dashboards.
- Support campaign execution, tracking, and performance measurement in partnership with Marketing and Communications teams.
- Prepare reports that monitor marketing pipelines, lead conversion, and other key performance indicators.

Project Coordination
- Assist in the planning, execution, and follow-through of cross-functional projects and initiatives.
- Help create training materials and facilitate user training sessions for new systems, tools, or processes.
- Maintain project documentation and ensure timely follow-up on tasks and deliverables.
- Collaborate with teams across IT, Marketing, Legal Operations, and Client Services to align on goals and execution.
- Take on additional duties as needed to support evolving business priorities and team objectives.

Knowledge, Skills & Abilities:
- Excellent attention to detail with strong analytical and problem-solving skills.
- Clear, concise communicator—both written and verbal.
- Skilled at documenting workflows and SOPs in Lucidchart or equivalent platforms.
- Comfortable working independently in a dynamic, fast-paced, and cross-functional environment with multiple priorities and deadlines.
- Proficiency in Salesforce and reporting tools like Sigma.
- Experience with Azure DevOps or similar platforms for managing requests and enhancements.
- Proficient with Microsoft Office Suite; familiarity with project management tools (., Asana, Smartsheet) is a plus.
- Foundational knowledge of marketing operations or internal communications is helpful.

Education & Experience:
- Bachelor’s degree in Business, Marketing, Communications, or a related field.
- 1–4 years of experience in business operations, marketing support, or project coordination.
- Hands-on experience with Salesforce, Lucidchart, and Azure DevOps preferred.
- Certifications such as CBAP, PMP, or PMI-PBA are a plus but not required.

Salary Information:
- Depending on experience, the compensation for this position will be a base salary of $60,000 to $80,000 per year, plus a discretionary bonus and benefits.