Legal Staff Information Technology in Chicago, IL

Law Firm

Chicago, IL

Legal Staff Information Technology in Chicago, IL

Legal Staff

No

Job Title: Digital Collections Representative

Job Responsibilities:
- Follow established procedures and steps to review accounts, ensuring all actions comply with legal standards and company policies.
- Communicate effectively with clients to resolve collections accounts, utilizing both verbal and written communication skills to maintain professionalism and clarity.
- Respond promptly to inquiries from clients, customers, or attorneys via email, ensuring accurate and timely information is provided to resolve any issues related to collections.

Education and Experience Information:
- Prior experience in a law firm is required, indicating familiarity with legal processes and environments.
- Experience in banking or logistics is considered advantageous, suggesting a background in financial systems or supply chain management could be beneficial.
- The role demands excellent verbal and written communication skills, essential for interacting with clients and colleagues effectively.

Salary Information:
- The salary range for this position is between $20 to $22 per hour, depending on experience (DOE).
- The role is bonus eligible, providing additional financial incentives based on performance.

Benefits:
- Competitive base salary with the opportunity to earn monthly bonuses.
- Comprehensive medical, dental, and vision insurance coverage.
- Short and long-term disability insurance to provide income protection.
- A 401K plan with company match to support long-term financial planning.
- Health Savings Account for tax-advantaged savings for medical expenses.
- Company-paid life insurance to provide financial security for beneficiaries.
- Paid Time Off (PTO) to support work-life balance.
- Paid Parental Leave for new parents.
- Commuter benefits to assist with transportation costs.
- Access to an onsite gym, promoting health and wellness.
- Opportunities for advancement and professional development, supporting career growth within the law firm.
- The office is conveniently located in the West Loop, close to public transportation options like CTA, Metra, Divvy, and major freeways, facilitating easy commutes.

This position is a full-time, non-exempt role with a base schedule of Monday through Friday, 8 AM to 5 PM, located in the downtown Chicago office. Applicants are required to submit a completed employment application and resume to be considered for the position. The role is ideal for individuals with a strong work ethic and a passion for the field of debt collection within a legal context.