Job Title: Information Governance Compliance Coordinator
Job Responsibilities:
The Information Governance Compliance Coordinator at the law firm is tasked with a variety of responsibilities centered around the management and compliance of information governance and privacy. The role emphasizes a strong commitment to customer service excellence, acknowledging that the department operates primarily as a service organization. Key responsibilities include:
- Communicating with attorneys and business professionals on issues of lawyer mobility records, such as client file transfers for both active and inactive electronic client records.
- Managing the intake of electronic documents and emails for lateral attorneys, ensuring these materials are uploaded into the iManage system.
- Handling the transfer of electronic documents and emails, including downloading these materials from iManage.
- Coordinating the transfer of print records and assisting in the development of records retention procedures.
- Engaging with attorneys and other department team members to address records retention issues.
- Overseeing records retention activities in line with firm policy and procedures, and coordinating the destruction of print records.
- Managing the approval process for optional electronic root folders and reviewing requests for new print folders to ensure compliance with records standards.
- Responsible for data entry, data analysis, implementation of legal holds, and handling document collection, production, and destruction in relation to court orders and document security per various PII provisions.
- Addressing questions, comments, and concerns related to the Information Governance Department’s policies and procedures concerning lawyer mobility, retention, and standards.
- Assisting in the development of training, procedure manuals, and guidelines.
- Acting as a liaison between attorneys, paralegals, secretaries, administration, and other records business professionals to ensure comprehensive central records services are provided equitably, promptly, and efficiently.
- Encouraging team behaviors to achieve organizational goals.
- Performing all other duties as assigned or required.
Education and Experience Information:
Required:
- Proficiency in the Microsoft Office suite, iManage, and other firm applications after orientation at the law firm.
- Availability to work overtime as required.
- A minimum of 2 years of direct applicable experience, which may include records experience, technology experience, or a combination of both.
- Experience with complex electronic records management systems.
- Participation in a 7x24 on-call rotation.
Preferred:
- A Bachelor’s degree.
- Previous experience in a large multi-office law firm.
- Experience in coordinating work with others and in the implementation of new technologies.
- Knowledge of SQL programming.
Competencies:
- Effective oral and written communication skills.
- Initiative, self-motivation, and the ability to work independently while exercising independent judgment.
- Strong planning and organizational skills with attention to detail.
- Problem-solving abilities, developing alternatives, and making or recommending sound decisions.
- Ability to coordinate available resources for an effective program.
- Professional demeanor and the ability to maintain pleasant working relations with all levels of personnel.
- Demonstrated ability to be a team player.
- Reliable, cooperative, and able to work well under pressure.
- Ability to stay current with new developments, master new technologies, and adapt to change.
- Comfort working in a fast-paced environment with frequently changing priorities.
Salary Information:
The law firm offers a competitive compensation and benefits package, committed to equitable employment practices. The expected hourly pay range for this position, based on a 40-hour work week, is between and , translating to an annual salary of $62, to $90,. The final offer amount will depend on the candidate’s geographic location, applicable experience, and skillset.
The firm also provides a comprehensive range of elective benefits, including medical, health savings accounts, dental, vision, flexible spending accounts for health and dependent care, pre-tax commuter benefits, life insurance, accidental death and dismemberment (AD&D) insurance, long-term care coverage, backup care for children and adults, and other parental support benefits. Additionally, employees receive firm-paid life insurance, AD&D, long-term disability (LTD), short-term medical benefits, 20 days of Paid Time Off (PTO), and 10 paid holidays each year. The firm offers generous parental leave and fertility benefits, with new employees attending a detailed benefit orientation to learn more about these offerings.
