Legal Staff Other in Tysons Corner, VA

Law Firm

Tysons Corner, VA

Legal Staff Other in Tysons Corner, VA

Legal Staff

7-7 yrs required

No

Job Title: Client Intelligence Manager (Hybrid)

Job Responsibilities:
- Oversee the design, development, and maintenance of the law firm’s intelligence and analytics tools, utilizing advanced data visualization and automation capabilities.
- Oversee the sourcing, evaluation, selection, and utilization of future enhancements to these tools as technologies evolve.
- Conceptualize, plan, execute, and maintain complex analyses supporting strategic firm initiatives, delivered as dashboards and other AI-enabled solutions.
- Lead an analytics team to develop highly visual firm dashboards that automate reporting for business development information and operational needs.
- Collaborate with the Data Solutions Engineering team to design and deliver data pipelines across disparate data sources to unify and present information separated by organizational siloes.
- Evaluate new data resources, technologies, and processes for teams throughout the firm.
- Develop and articulate use-cases with lawyers and operational professionals, assess opportunities against the firm’s strategies for innovation, and prepare recommendations with department leadership to adopt and scale innovative solutions as appropriate.
- Build cross-functional relationships with software engineers, solutions engineers, and other business stakeholders to collaboratively create solutions and support business processes.
- Provide technical leadership and strategic direction to align intelligence initiatives with business objectives.
- Partner with IT staff, vendors, and other third parties to address system-level technical issues, manage internal and external integrations, and implement upgrades and enhancements.
- Establish best practices for analytics, data dashboard, and application design and development.
- Collaborate with governance and data stakeholders to establish standard metrics reporting and analyze trends to measure the quality and quantity of data used within intelligence tools.
- Partner closely with the law firm’s PMO and Change Management teams to ensure adoption and ongoing enhancements to the platforms.
- Develop standard configuration documentation and guides for data consumers. Collaborate to design end-user training, onboarding, and user adoption programs and communications.
- Special projects and duties as assigned.

Education and Experience:
- Bachelor’s degree in a relevant field.
- 7+ years of experience in a law firm, corporate legal department, or professional services environment, particularly within an intelligence function.
- 3+ years of experience managing and leading intelligence teams.
- Proficiency in business intelligence, application development, and data visualization.
- Strong knowledge and understanding of the legal technology landscape, including trends, tools, and industry standards.
- Extensive experience with legal technology, workflow systems, legal project management, and practice management tools.
- Deep understanding of law firm structure and business practices, as well as practice-specific terminology.
- Experience working with a broad array of legal practices including transactional, litigation, and regulatory.
- Familiarity with emerging Microsoft OneLake, Fabric, Power, Copilot, and related concepts and applications.
- Exceptional proficiency with MS Office and Power platform for analyzing and communicating data-related concepts.
- Proficiency with cybersecurity best practices and compliance requirements in the legal industry and for clients such as financial and governmental institutions.
- Ability to develop effective and collaborative relationships among business teams, lawyers, firm administrative departments, and vendors.
- Initiative and creativity to develop unique and innovative approaches to address existing challenges and positively affect lawyer productivity, client service, and overall fiscal health of the firm.
- Demonstrated ability to manage multiple complex assignments with competing deadlines and priorities.
- Master’s or related coursework or certifications strongly preferred.

Salary Information:
This position may be filled in Illinois, District of Columbia, or New York. The base salary ranges for this position are as follows:
- Illinois: $128,000 - $191,400 per year
- District of Columbia: $139,000 - $208,800 per year
- New York City: $139,000 - $208,800 per year

Benefits: The law firm offers a comprehensive benefits package aimed at promoting a work environment where individuals can access resources that support their professional and personal best. Benefits include medical, dental, and vision plans, life and AD&D insurance, disability insurance, tax-advantaged accounts, health advocacy services, behavioral health resources, 401(k), profit sharing, transit and parking programs, dependent care support, senior care planning, resources for individuals with developmental disabilities, and paid time off.

The law firm is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, national origin, age, disability, genetic information, veteran status, or any other factor prohibited by law. Personal information collected from applicants is used for processing the application and may include name, contact information, Social Security Number, and signature. Further information may be collected with consent for background checks.