SEO-Friendly Job Title: IT Infrastructure Administrator at Law Firm
H1: Join Our Dynamic Team as an IT Infrastructure Administrator at a Leading Law Firm
H2: Be a Part of Our Mission to Create an Engaging and Supportive Work Environment
Bold Headlines:
- Join a team that values creativity and professional passion in the workplace
- Work remotely or in a hybrid setting with a top law firm
- Take on a key role in the day-to-day administration and support of IT Infrastructure
- Utilize your expertise in Identity and Access Management and PowerShell
- Provide top-notch customer service as a priority
- Enjoy a competitive salary range of $90,000 - 100,000
- Receive a comprehensive benefits package as a full-time employee
- Equal Opportunity Employer committed to diversity and inclusion
Summary:
Polsinelli, a leading law firm, is seeking an IT Infrastructure Administrator to join their team. This role can be hired as remote or hybrid, as long as the candidate is located in a state/jurisdiction where the firm practices. The IT Infrastructure Administrator will be responsible for the day-to-day administration, maintenance, support, and triage of Infrastructure escalations within the Platform Services function of IT. This includes working with Identity and Access Management platforms and workflows, PowerShell, and providing top-notch customer service. The ideal candidate will have expertise in Okta, M365 administration, and PowerShell, and be able to troubleshoot and solve issues in real time. This position offers a competitive salary range of $90,000 - 100,000, as well as a comprehensive benefits package.
Responsibilities:
- Serve as an escalation point for Infrastructure for User Support teams and firm staff, triaging incidents and calls and providing end-to-end problem resolution.
- Triage Security Operations tickets and requests related to platforms and workflows.
- Provide 24/7 support for critical production systems.
- Manage and monitor Identity and Access controls through Okta and Entra/Azure.
- Create, support, and maintain Okta configurations for business application access.
- Assist in the configuration and enforcement of policies and settings using Conditional Access.
- Provide basic administration and technical support for application authentication and SSO issues through Okta.
- Assist in automation tasks for employee onboarding and offboarding, group and account management, and Active Directory processes.
- Manage Active Directory and Entra ID.
- Ensure documentation for systems is maintained and up to date.
- Maintain reliable and consistent attendance for flexible work arrangements.
- Other duties as assigned.
Qualifications:
- Bachelor's degree preferred.
- Expertise in Okta or other IAM platforms, M365 administration, and PowerShell.
- Strong customer service skills and ability to troubleshoot and solve issues in real time.
- Highly detail-oriented and dedicated to providing top-notch support.
- Ability to work well in a team and independently.
- Motivated self-starter with flexibility and a desire to make an impact.
Benefits:
- Competitive salary range of $90,000 - 100,000.
- Comprehensive benefits package including paid time off, sick time off, referral program, medical, dental, vision, life and AD&D insurance, ID theft insurance, and disability benefits.
- Opportunities for flexible work arrangements.
- Equal Opportunity Employer committed to diversity and inclusion.
Join the team at Polsinelli, where "What a Law Firm Should Be" is not just a tagline, but a daily reality. Apply now to be a part of our mission to create an engaging and supportive work environment for our team members.
