Job Title: Manager, HomeBase Relationship
Job Responsibilities:
- Assume a "client service" role, maintaining an understanding of each client's relationship and effectively anticipating their needs, ensuring a time-sensitive response to requests with superior quality and accuracy in deliverables.
- Nurture, develop, and maintain professional working relationships with HomeBase clients, their family members, and their external advisors with the utmost discretion, confidentiality, and respect for client privacy.
- Strategically partner with management by contributing to organizational vision and future planning.
- Perform semi-annual reviews of client deliverables and annual reviews with attorneys.
- Update and maintain client binders, including account summaries, EIN, trust documents, tax returns, etc.
- Open new accounts and maintain required documentation.
- Coordinate client onboarding, bill pay, distributions, and investments.
- Establish customized bill pay approval protocols for each client and convey them to the bill pay/trust specialist.
- Review clients' transactional activity for proper classification and reporting.
- Perform a "first review" of non-recurring invoices for reasonableness and validation to detect errors or billing fraud before providing them to the bill pay specialist.
- Reconcile checking accounts monthly and review general ledger activity.
- Create and maintain tax calendars for clients and work with the bill payable specialist for timely filings.
- Review 1099s and 1099 NECs generated prior to distribution to clients and/or their accountants.
- Nurture, develop, and maintain professional working relationships with HomeBase clients' accounting, tax, investment, insurance, banking, and other external advisors.
- Possess a high degree of innate integrity, always acting with transparency and consistency within the framework of what is best for clients and HomeBase.
- Be available on an as-needed basis for special projects.
Support clients’ HomeBase Wealth Portal:
- Onboard clients to the Wealth Platform, including coordinating account LOAs for data aggregation services, global wealth map structure setup, and General Ledger setup.
- Validate the accuracy of the client’s Wealth Portal.
- Upload documents into the client Portal, such as passports, appraisals, life and property insurance, K-1 statements, trust documents, W9s, etc.
- Serve as the primary contact for client-facing questions related to information found or not found in the portal.
Customized HomeBase reporting:
- Prepare holistic financial reporting for each client, incorporating relevant accounts like trust, bank, retirement, credit, personal investments, philanthropic, etc.
- Create budgets, cash flow, fiduciary accountings, and identify liquidity needs when requested.
- Coordinate and review with the Alternative Investment Specialist for reporting on capital calls, distributions, IRR, remaining commitments, Interfamily Loans, and/or Foundation Reporting.
Education and Experience Information:
- At least 2-3 years of financial services experience required.
- Knowledge of trusts, general ledger accounting, alternatives, and overall investments is preferred.
- Bachelor's degree in Accounting or another related field is preferred.
- Must possess a naturally high EQ.
- Attention to detail, analytical skills, and strong organizational skills are essential.
- Professional communication skills, both written and verbal.
- Ability to work professionally with attorneys, staff, and vendors.
Salary Information:
The text does not provide specific salary information for this position.
About the Company:
The law firm is committed to fostering greater inclusion in the legal profession. The firm understands the organizational effectiveness that comes from welcoming and valuing differences within the firm and knows that assembling a team with a rich diversity of perspectives and experience is necessary to provide the highest quality legal service. The firm encourages candidates to apply and join in this effort.
The law firm actively welcomes applicants who have previously left the workforce and are looking to return to their careers. Gaps in experience are not penalized. The law firm is an Equal Opportunity Employer, including disabled and veterans.
Job Info:
- Job Identification: 108
- Job Category: Private Client Services
- Posting Date: 05/14/2025, 12:23 AM
- Job Schedule: Full-time
- Locations: One Liberty Place, Philadelphia, PA, 19103, US
