Legal Staff Accounting/Finance in West Palm Beach, FL

Law Firm

West Palm Beach, FL

Legal Staff Accounting/Finance in West Palm Beach, FL

Legal Staff

Min 2 yrs required

No

Job Title: eBilling Specialist

Job Responsibilities:
The eBilling Specialist plays a critical role within the eBilling Team at the law firm, which is dedicated to supporting the firm's electronically billed clients. The primary responsibilities include:

- Managing the submission of eBilled client invoices and escalating unresolved issues to the eBilling manager to ensure solutions are delivered.
- Identifying, researching, and troubleshooting rejected invoices for resolution and resubmission.
- Collaborating with the eBilling Manager and other billing specialists to resolve eBilling issues and ensuring proper setup of eBilled matters in the Aderant billing system for accurate invoice preparation.
- Working closely with the Collection Team to resolve client-reported eBilling issues and performing necessary follow-ups once issues are resolved.
- Submitting requests through eBilling vendor sites for accruals, appeals, budgets, and timekeeper approvals.
- Ensuring timely communication of eBilling rejections to appropriate internal team members and, if necessary, to the impacted attorney and legal practice assistant.
- Monitoring deduction notifications and forwarding them to billing specialists and legal practice assistants to obtain the attorney’s challenge response for filing appeals within the appropriate timeframe.
- Reporting eBilling status for specific clients and delivering reports as requested to management.

Education and Experience:
To qualify for the position of eBilling Specialist, candidates should meet the following educational and experience requirements:

- A Bachelor’s degree or a combination of training, education, and experience that demonstrates the ability to perform the duties of the position.
- A minimum of two (2) years of eBilling experience is required.
- Experience with eBilling within a law firm is preferred.
- Familiarity with BillBlast, eBilling Hub, and Aderant/CMS is preferred.

Knowledge, Skills, and Abilities:
Candidates should possess the following knowledge, skills, and abilities:

- Proven ability to communicate effectively both verbally and in writing.
- Strong interpersonal skills to communicate with internal and external stakeholders at all levels to enhance client experience.
- Ability to prioritize and manage multiple competing priorities in a dynamic, rapidly changing environment.
- Capability to produce high-volume, computerized document edits in a fast-paced, deadline-driven environment.
- Outstanding customer/client service skills.
- Ability to work collaboratively and represent the department in a professional and positive manner.
- Proficiency in using Excel.

Salary Information:
The compensation for the eBilling Specialist position is dependent on several factors, including the position, location, education, training, and experience. The hiring salary range is between $50, and $70,.

Additional Information:
The law firm is committed to equal employment opportunities and will make all employment decisions without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status, and any other classification protected by law.

The position description is intended to outline the general content of and requirements for the job. It is not necessarily all-inclusive, and additional duties and responsibilities may be assigned as determined by business needs. The position description does not constitute a written or implied contract of employment, and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Applicants agree that by applying for this position, the law firm will process their Personal Information according to the firm's Worker and Applicant Global Privacy Notice. For questions regarding data handling practices, or to exercise privacy rights, applicants are encouraged to contact the firm.