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Years of Experience
Date Last Verified
ProfileSupport Specialist I The candidate will research, respond and manage processes related to written inquiries and complaints to the company. Responsible for delivering exceptional levels of customer service in every interaction with requestors. Respond to all subpoenas, levies, garnishments presented to company for processing. Manage all regulatory complaints received. Perform specialized research and statistical work on assigned cases. Ensure compliance with applicable federal laws, association guidelines and consumer regulations. Create and compose reports, responses, memos, correspondence in response to legal documents presented. Ensure proper indexing of legal cases in a database. Input, manage, and maintain information compiled from various sources in databases and legal records. Must be able to interpret various codes and mandates. Respond to general correspondence received in a timely manner. Interact with a variety of high-level individuals, both internally and externally as a part of investigations performed. Perform other duties as assigned. Should have Bachelor’s degree, Paralegal degree or equivalent combination of education and experience. Must have 2+ years of experience in a financial institution.
PO Box 91607
Sioux Falls, SD 57109