Job Title: Case Manager
Job Responsibilities:
- Engage in daily interaction with existing and potential clients through telephone and in-person meetings.
- Order and manage medical records from providers, maintaining communication with clients and providers throughout the treatment process.
- Obtain necessary documents to support injury and/or liability claims.
- Interact with insurance carriers and healthcare providers to secure records and account balances.
- Negotiate case settlements with insurance carriers and negotiate deductions of outstanding medical balances with providers.
- Collaborate directly with multiple coworkers involved in the management and support of case files.
- Maintain organized case files to ensure efficient case management.
- Prepare comprehensive demands and assemble supporting documents for submission to insurance carriers.
- Interact with attorneys and present case synopses when required.
- Manage case files from intake to closing under the direction of an attorney.
Education and Experience Information:
- A Bachelor’s degree is preferred.
- Prior experience as a Personal Injury Case Manager is preferred.
- At least 2 years of experience working in a legal position or as an insurance adjuster is preferred.
- Strong negotiating skills are required.
- Ability to work effectively as a team player and follow established procedures.
- Proactive interaction with clients, insurance companies, and medical providers is essential.
- Must be capable of multitasking, prioritizing, and managing workload with a positive attitude and minimal supervision.
- Highly organized with the ability to handle multiple deadlines in a fast-paced environment.
- Strong writing and communication skills, along with attention to detail, are necessary.
- Extensive computer and database expertise, including proficiency in Microsoft Word, Excel, Outlook, and typing at a minimum of 35 words per minute.
Salary Information:
The text does not provide specific salary information.
Benefits:
The law firm offers an excellent benefits package for full-time employees, including medical and dental insurance, a 401(k) plan, paid time off, and paid holidays.
Equal Opportunity Statement:
The law firm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
E-Verify:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the . If E-Verify cannot confirm your authorization, the employer is required to give you written instructions and an opportunity to contact the Department of Homeland Security (DHS) or Social Security Administration (SSA) to resolve the issue before any employment action is taken.
Privacy Policy:
For more information, refer to the law firm's privacy policy.
