Senior Training and Communications Specialist in Dallas, TX

Law Firm

Dallas, TX

Senior Training and Communications Specialist in Dallas, TX

Law Firm Non Legal Department

4-7 yrs required

No

Job Title: Senior Training and Communications Specialist

Job Responsibilities:
The Senior Training and Communications Specialist at the law firm will independently manage and execute training and communication projects related to the training services offered by the firm. This role entails a proactive approach in identifying and implementing process improvements and cost-saving measures. The Senior Specialist is expected to work with minimal supervision, demonstrating initiative and leadership concerning Salesforce regulation and operations, business process creation, data analysis, internal operations and logistics for training day events, eLearning management, material auditing and management, pitches and proposals, marketing events and webinars, and producer development and scheduling.

Daily responsibilities include:
- Auditing logistics for training events to ensure seamless training and proactively resolving any related issues.
- Providing completed logistics information, client policies, training materials, and delivery specifications to trainers and event producers for all in-person and virtual instructor-led trainings prior to each event.
- Managing the external technical event producer team, which includes development, training, contracts, and weekly scheduling of event producers.
- Owning the customization process for materials such as scenario cards, PowerPoint presentations, role plays, name cards, and workbook covers, as well as editing or updating course workbooks in conjunction with an external printing vendor.
- Ordering materials and props for on-site training events.
- Managing file sharing and document version control for training materials.
- Maintaining accurate billing information in Salesforce, including preparing contracts and notifying relationship partners.
- Overseeing vendor management for Salesforce processes, business process updates, and implementing new and improved workflows to enhance business efficiency and reliability.
- Managing and overseeing Adobe Connect and technology updates, and communicating updates to necessary individuals while engaging with an external vendor to track Adobe Connect products and relationships.
- Performing maintenance efforts, including saving client documents, material files, post-training evaluations, and notes in an internal database, as well as accurate data entry into the firm's CRM system, and overseeing in-house inventory of training props.
- Completing other projects as assigned.

Education and Experience Information:
The ideal candidate for the Senior Training and Communications Specialist position should possess:
- A bachelor's degree.
- 4-7 years of work experience, with prior experience in an administration position being required.
- Excellent writing and proofreading skills.
- The ability to coordinate tasks and communicate effectively with clients and partners.
- The ability to master new computer concepts and applications.
- Strong client-focused business skills, including written and verbal communication skills, are essential, along with the ability to engage in proposal writing and editing within a compliance services environment.
- Superior organizational and project management skills, attention to detail, and the ability to multi-task in a fast-paced environment with accuracy meeting tight deadlines.
- The ability to organize and prioritize assigned tasks, adapt to rapidly shifting priorities, and meet deadlines.
- Demonstrated initiative in creating solution-oriented improvements in existing processes, procedures, and practices.
- The ability to work independently while thriving in a collaborative, entrepreneurial, team-based culture, and support and promote an atmosphere of mutual respect with a “can-do” attitude.
- Demonstrated resourcefulness and self-directed behavior, with a talent for listening actively and well.
- Working knowledge of MS Word, Excel, PowerPoint (including substantive PPT design experience) and Outlook required, with knowledge of Salesforce and design programs being a plus.
- Advanced knowledge of AdobeConnect, Zoom, Webex, and Teams platforms.
- Availability to work overtime and overnight hours as needed.

Salary Information:
The salary range for the Senior Training and Communications Specialist role varies by location and is based on a 40-hour work week:
- Chicago: $94,000 to $104,000 annually.
- Los Angeles: $98,000 to $108,000 annually.
- Sacramento: $94,000 to $104,000 annually.
- San Francisco: $112,000 to $123,000 annually.
- Seattle: $99,000 to $110,000 annually.
- Washington, DC: $100,000 to $111,000 annually.

This salary range reflects the lowest to highest compensation the firm believes it would pay for this role in the specified locations at the time of posting. An employee’s pay within the salary range will be determined by factors such as relevant education, qualifications, experience, skills, geographical location, and business or organizational needs. This job is also eligible for an annual merit increase and bonus pay. Additionally, the firm offers a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and a 401(k) plan.

Aug 08, 2025
Jul 14, 2025
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