Legal Staff Paralegal in Boston, MA

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Law Firm

Boston, MA

Legal Staff Paralegal in Boston, MA

Legal Staff

2-5 yrs required

No

Job Title: Insurance Claims Adjuster

Job Responsibilities:
- Own the docket by handling a full slate of pre-litigation injury files and early stages of litigation, taking each case from intake through signed release with minimal attorney touchpoints.
- Drive negotiations by analyzing coverage, building demands, and negotiating directly with adjusters to meet or exceed firm-set settlement and cycle-time targets.
- Guide the client experience by serving as the primary contact for clients and medical providers, providing timely updates, gathering records, and coaching clients on treatment and recovery milestones.
- Control the paperwork by ordering, auditing, and summarizing medical bills and liens, tracking all deadlines, and maintaining immaculate digital files in a case management system like Filevine.
- Clear the finish line by finalizing lien resolutions, drafting closing statements, and coordinating disbursements to wrap cases cleanly and maintain good referral relationships.

Education and Experience Information:
- At least two years of bodily-injury insurance claims-adjusting experience with full liability evaluation and settlement authority of fifty thousand dollars or more, or at least five years of plaintiff-side personal-injury case management in a high-volume firm, with personal negotiation of settlements with insurance agents.
- Demonstrated record of independently managing a docket of sixty or more pre-litigation injury files from intake through signed release, including demand drafting, policy limits analysis, lien resolution, and final disbursement.
- Solid grasp of medical terminology with the ability to read, summarize, and value treatment records and bills without attorney guidance.
- Proven negotiation results that meet or exceed firm-set settlement targets and cycle-time expectations.
- Working knowledge of state-specific personal-injury statutes, comparative-fault rules, lien subrogation, and coverage triggers.
- Proficiency in Microsoft 365 and at least one cloud case-management platform such as Filevine, Litify, or Clio, including custom-report generation.
- Exceptional client-facing communication skills and confidence to coordinate directly with adjusters, providers, and opposing counsel.
- Bachelor’s degree, paralegal certificate, claims-adjuster license, or any combination that shows formal training in claims, law, or healthcare documentation.
- Availability to be in the office most days during onboarding, then operate with minimal supervision while meeting/exceeding weekly productivity metrics agreed upon with the managing attorney.

Salary Information:
- A competitive salary of $70,000-80,000 per year, with an uncapped commission plan averaging $1000-3000 per month.
- Comprehensive benefits including dental, vision, and health insurance, supplemental insurance, and paid time off.
- Remote option available for the right candidate, with a preference for those residing in Massachusetts.

The law firm is committed to a diverse and inclusive workplace and is an equal opportunity employer. They do not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.

Aug 06, 2025
Jul 17, 2025
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