Job Title: Technical Specialist - Any Office Location
Job Responsibilities:
The Technical Specialist at the law firm plays a pivotal role within the Client Solutions Group. The primary responsibilities include the design, implementation, and maintenance of secure, high-performing SharePoint Online and M365-based intranet and client collaboration solutions. The role involves collaborating with cross-functional stakeholders to gather requirements, integrate firm systems, and ensure ongoing quality, compliance, and user adoption. Key responsibilities include:
- Design and Develop Collaborative Solutions: Lead the creation and enhancement of intranet and client collaboration sites using SharePoint Online, Power Automate, Power Apps, and M365 tools to meet evolving business needs.
- Maintain and Support Site Functionality: Oversee regular site maintenance, troubleshoot technical issues, and collaborate with development teams to implement new features and updates, ensuring seamless user experiences.
- Ensure Security and Compliance: Manage security settings and governance for all collaboration platforms, perform regular security checks, and uphold firm policies to protect sensitive information.
- Drive Integration and Vendor Collaboration: Partner with internal departments and external vendors to integrate systems and databases, support legal technology applications, and coordinate software upgrades and customizations.
- Promote User Engagement and Quality: Deliver training, provide front-line support, run usage reports, and monitor quality control to maximize site effectiveness and user satisfaction.
- Other responsibilities as assigned.
Education and Experience Information:
Candidates for the Technical Specialist position are expected to have:
- A Bachelor’s degree or higher, preferably in a relevant field.
- Two to three years of prior business or law-firm experience.
Skills and Abilities:
The role requires a specific set of skills and abilities, including:
- Strong organizational skills.
- Strong written, verbal, and presentation communication skills.
- Strong documentation, research, and analytical skills with keen attention to detail.
- Strong project-management, creative problem-solving, and quality-control skills.
- Proficiency with productivity software, including MS Word, Excel, Outlook, PowerPoint, SharePoint Online, Power Automate, Power Apps, and other M365 tools.
- Adaptability, flexibility, and sustained effectiveness during change.
- A “do whatever it takes” attitude and willingness to take a hands-on approach to projects.
- A goal-oriented mindset.
- Capacity to coordinate multiple large projects simultaneously.
- Capability to perform effectively under tight and shifting deadlines while handling complex assignments.
- Ability to work independently with minimal supervision.
- Professional demeanor and attitude.
Location/Hybrid/Remote Work:
The Technical Specialist position may be based in any office location within the law firm's footprint. This position offers flexibility, including the opportunity to work under a hybrid/remote model.
Salary Information:
The salary range for New Jersey applicants is $65,000 - $85,000.
Compensation, Benefits, and Resources:
The law firm recognizes the importance of intelligent and motivated individuals in the success of the firm and serving clients. Employees enjoy competitive compensation, generous benefits, corporate discounts, and a supportive working environment. The firm provides programs and perks that help guide employees in their wellness journeys, including many personal and professional resources. The comprehensive benefits package includes:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Long-Term Disability Insurance
- Paid Medical Leave
- New Parent Benefits
- Paid Time Off
- 401(k) Matching
Equal Opportunity Employer:
The law firm is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression, and marital status. The employer is required to notify all applicants of their rights pursuant to federal employment laws, and they are encouraged to review the Know Your Rights notice from the Department of Labor.
Note: Resumes are only accepted for jobs posted, and candidates must provide minimum authorization to work in the United States. Only those moving on to the next step in the recruiting process will be contacted.
