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Paralegal - Community Associations/Collections The candidate will perform a variety of paralegal duties for attorneys according to established policies and procedures. Maintain positive contact with clients, attorneys, supervisor and staff. Observe confidentiality of client with applicable laws and firm policies, including Fair Debt Collections Practices Act. and Fair Credit Reporting Act. Request updated statements of account from management or online and reconciles account balances according to procedure prior to pursuing legal action. Prepare cases for attorney prior to court return date. Update account balance, communicate with attorney on action to be taken and prepare all related paperwork including praecipes, affidavits and garnishment dispositions. Review final docket with attorney prior to court date. Process all payments on account and prepare transmittal memo to client regarding payment application. Review team status report on a monthly basis. Ensure account balance and status is updated on each account each month for report and coordinate action on account with team attorney. Prepare account information for reporting to the credit bureau and submits to team attorney for review. Perform address/asset searches through Postal Service, Accurint, DMV and Private Investigator when necessary. Review and sort incoming mail, identifying time-sensitive documents and notifying attorney. Establish and maintain a reminder system through Collection Manager (CM) and/or Outlook. Monitor all court dates and ensure that docket is prepared for attorney. Monitor all payment arrangements and advises attorney if any default exists. Monitor all deadlines for legal action and communicates same to account information and prepare payoffs as requested. Will follow the ethical requirements governing attorneys as set forth by the Rules of Professional Conduct of the State. Observe confidentiality of attorney-client relationship. Accurately compose letters, memos and various other legal documents such as liens, promissory notes, suits and garnishments, utilizing appropriate legal terminology and document formats. Proofreads all work completely to ensure complete accuracy. Bill time according to fee schedule policy and utilizing appropriate task codes. Maintain telephone contact with clients and delinquent homeowners as needed. Maintain all active case files and close files according to written CA practice group procedure. Meet with both clients and delinquent homeowners regarding account resolution as required. Complete critical tasks within specified time limits.
The candidate should have Bachelor's degree. Should have 3+ years of experience may be considered in lieu of college level education. Should have experience working in a law environment preferably as a paralegal or legal assistant. Should have excellent grammar, proofreading and editing skills (., punctuation, spelling, formatting, exceptional math skills to verify calculations in work product. Maintain records and filing systems in an organized and systematic manner. Should correct errors in a timely manner and turn work product back to attorneys within prescribed time frame. Should have some knowledge and/or understanding of collections as a specialty area of law practice. Should be highly organized with the ability to prioritize numerous tasks and complete all work assigned within prescribed deadlines. Should have the capacity to communicate clearly and professionally, with clients, attorneys and other team members, both speaking and in writing. The aptitude to follow instructions effectively from a diverse group to include clients, attorneys and managers, and provide information in a courteous and considerate manner. Should have the ability to maintain composure during periods when workload may increase due to influx of new clients.
