Legal Staff Paralegal in Houston, TX

Government

Houston, TX

Legal Staff Paralegal in Houston, TX

Legal Staff

No

Organization: OFFICE OF THE ATTORNEY GENERAL
Job Title: Child Support Officer II
Salary: $3, - $4, (Monthly)
Job Code: 5541
Department: Child Support Division
Experience:
- Minimum of a high school diploma or equivalent
- Bachelor's degree from an accredited college or university preferred
- Experience in child support program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialist may be substituted for required education
- Knowledge of investigative practices and techniques
- Proficiency in Spanish preferred
- Ability to type 35 words per minute
- Ability to lift and relocate 30 lbs.
- Ability to travel up to 15%

Child Support Officer II
- Conduct detailed investigations to locate absent parents, establish paternity, and obtain court orders for financial and health care support for children
- Monitor and enforce child support orders
- Collaborate with state agencies and community organizations to serve Texas families
- Maintain knowledge of child support policies and procedures, Texas Family Law, and federal regulations
- Respond to customer inquiries and complaints
- Provide excellent customer service and impartially assess complaints against the IV-D program
- Work full-time with a healthy work-life balance and develop hands-on experience
- Enjoy camaraderie with colleagues across the state at a dynamic state agency

OAG: Mission-driven work to support Texas children and families

H1: Join the Child Support Division at the **Members Only**
H2: Make a Difference in the Lives of Texas Children and Families

- Conduct detailed investigations to locate absent parents and verify employment and assets
- Prepare legal and administrative documents to establish or enforce child support orders
- Negotiate lump sum payments and out-of-court settlements with noncustodial parents
- Monitor child support cases and refer delinquent cases for enforcement action
- Document all case actions using appropriate agency tools
- Review and maintain child support virtual files for accuracy
- Review cases for closure eligibility
- Attend court to assist legal staff
- Research case information using computer systems
- Maintain knowledge of child support policies and procedures, Texas Family Law, and federal regulations
- Explain Child Support Program policies, procedures, and regulations to customers
- Respond to customer inquiries and complaints
- Serve as Notary Public
- Maintain relevant knowledge to perform essential job functions
- Work full-time with a healthy work-life balance
- Comply with all agency policies and procedures, including ethics and integrity
- Graduation from high school or equivalent
- Bachelor's degree from an accredited college or university preferred
- Experience in child support program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialist may be substituted for required education
- Knowledge of investigative practices and techniques
- Proficiency in Spanish preferred
- Ability to type 35 words per minute
- Ability to lift and relocate 30 lbs.
- Ability to travel up to 15%

- High school diploma or equivalent required, bachelor's degree preferred
- Knowledge of investigative practices and techniques
- Experience in child support program, credit collections, investigations, legal assistant, legal secretary, customer service, or IV-A eligibility specialist may be substituted for required education
- Proficiency in Spanish preferred
- Ability to type 35 words per minute
- Ability to lift and relocate 30 lbs.
- Ability to travel up to 15%
- Conduct detailed investigations to locate absent parents and verify employment and assets
- Prepare legal and administrative documents to establish or enforce child support orders
- Negotiate lump sum payments and out-of-court settlements with noncustodial parents
- Monitor child support cases and refer delinquent cases for enforcement action
- Document all case actions using appropriate agency tools
- Review and maintain child support virtual files for accuracy
- Review cases for closure eligibility
- Attend court to assist legal staff
- Research case information using computer systems
- Maintain knowledge of child support policies and procedures, Texas Family Law, and federal regulations
- Explain Child Support Program policies, procedures, and regulations to customers
- Respond to customer inquiries and complaints
- Serve as Notary Public
- Maintain relevant knowledge to perform essential job functions
- Work full-time with a healthy work-life balance
- Comply with all agency policies and procedures, including ethics and integrity

- Join the Child Support Division at the **Members Only**
- Make a Difference in the Lives of Texas Children and Families
- Conduct Detailed Investigations
- Prepare Legal and Administrative Documents
- Negotiate Lump Sum Payments and Out-of-Court Settlements
- Monitor and Enforce Child Support Orders
- Collaborate with State Agencies and Community Organizations
- Maintain Knowledge of Child Support Policies and Procedures
- Respond to Customer Inquiries and Complaints
- Provide Excellent Customer Service
- Work Full-Time with a Healthy Work-Life Balance
- Develop Hands-On Experience
- Engage Camaraderie with Colleagues Across the State
- Attend Court to Assist Legal Staff
- Research Case Information
- Explain Policies, Procedures, and Regulations to Customers
- Serve as Notary Public
- Maintain Relevant Knowledge
- Comply with Agency Policies and Procedures
- Graduation from High School or Equivalent
- Bachelor's Degree from Accredited College or University Preferred
- Experience in Child Support Program, Credit Collections, Investigations, Legal Assistant, Legal Secretary, Customer Service, or IV-A Eligibility Specialist May Be Substituted for Required Education
- Knowledge of Investigative Practices and Techniques
- Proficiency in Spanish Preferred
- Ability to Type 35 Words per Minute
- Ability to Lift and Relocate 30 lbs.
- Ability to Travel up to 15%
- Regular Full-Time Schedule
- Competitive Salary and Benefits
- Dynamic State Agency with Over 4,000 Employees
- Mission