Legal Staff Accounting/Finance in Chicago, IL

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Law Firm

Chicago, IL

Legal Staff Accounting/Finance in Chicago, IL

Legal Staff

Min 3 yrs required

No

Job Title: Ebilling Specialist

Job Responsibilities:
As an Ebilling Specialist at the law firm, the primary responsibilities include working collaboratively with a team of support specialists within both the Legal Support Services and Accounting teams to provide effective, streamlined eBilling support to billing attorneys and finance counterparts. Key duties involve proofreading and submitting new matters and timekeeper rates to clients, obtaining and maintaining outside counsel billing guidelines on eBilling clients, and providing cohesive eBilling support solutions for both direct and indirect assignments. The specialist will handle all duties assigned for less complex . and global clients, demonstrating proficiency with electronic billing and systems.

Specific responsibilities include:
- Performing a variety of duties to support the full eBilling cycle.
- Reviewing new eBilled matters and rates for submission to clients.
- Following up on open items frequently until resolution and escalating issues as necessary.
- Fielding eBilling inquiries and maintaining strong attention to detail.
- Gathering and submitting documentation required to onboard new eBilling clients, including submitting the first invoice to ensure successful submission.
- Researching and resolving electronic billing rejections related to technical and format issues versus billing-related issues, initiating troubleshooting support, and escalations.
- Maintaining client account assignments and reviewing, updating, and documenting outside billing guidelines on assigned eBilled clients.
- Ensuring all tasks for assigned clients are entered in the billing and eBilling system in accordance with the firm and client guidelines.
- Acting as a subject matter expert on assigned clients.
- Assisting the team with projects and e-bill tasks as needed.
- Updating restrictions on time entry according to guidelines in the time entry program (Intapp Terms).
- Tracking and resolving tickets assigned by the eBilling service desk on a daily basis, meeting SLAs.
- Managing workflow through developing and utilizing best practices, prioritizing work duties effectively, and making practical use of all available resources to complete work.
- Maintaining weekly updated notes on new matters and new implementations.
- Liaising with internal support teams to develop learning and experience for taking on more complex client assignments.
- Performing projects and other duties as assigned.

Education and Experience Information:
Minimum Education:
- High School Diploma

Preferred Education:
- Bachelor’s Degree in Accounting, Finance, or a similar field

Minimum Years of Experience:
- 3 years of prior experience in legal e-billing, law firm administration roles, or comparable professional service-oriented hourly billing, or formal training/certifications in legal back-office operations

Desired Skills:
- Strong communication and interpersonal skills required to interact with clients, billing timekeepers, and business professionals.
- Team-oriented with the ability to work effectively and collaboratively in a fast-paced environment.
- Accurate proofreading skills and strong attention to detail.
- Ability to work independently and manage time efficiently.
- Active listening skills to both positive and critical feedback.
- Adaptability to client needs and eagerness to develop and achieve scope and requirements for advanced roles and responsibilities.
- Strong computer skills, including proficiency in Excel and accounting systems, Aderant, Billblast, and eBilling vendor sites preferred.

Salary Information:
The firm’s expected hiring range for this position is - per hour, depending on the candidate’s geographic market location. Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws. The compensation offered for employment will also depend on factors including the candidate’s experience, skills, educational and professional background, and overall qualifications. A comprehensive package of benefits is offered, including medical/dental/vision insurance, and 401(k).

Additional Information:
The position offers a hybrid work schedule, with the option to work remotely and in-office as determined in coordination with the hiring manager or supervisor. The job description is intended to provide a concise statement of work elements and is not an exhaustive list of duties. The firm may modify job duties, requirements, and expectations at its discretion. The position requires compliance with all firm policies and practices, and employees are expected to embrace and uphold the firm's values. Physical demands include sedentary work, exerting up to 10 pounds of force occasionally. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

The law firm is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Jul 03, 2025
Jun 24, 2025
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