Job Title: Accounts Receivable Specialist
Job Responsibilities:
- Respond to attorney and client inquiries regarding account balances to promote good customer relations.
- Prepare correspondence to clients/attorneys as required.
- Review aging reports and provide regular updates to management.
- Collaborate with attorneys, office administrators, and billing team to resolve issues.
- Submit applicable write-offs with approval through a workflow portal.
- Maintain accurate and detailed notes on all client communications within the Collection Module.
- Work with and escalate issues to management and the collection committee.
- Perform other duties as requested.
Education and Experience Information:
- and a minimum of 3 years of billing or accounts receivable experience, or an equivalent combination of education and experience.
- Experience in a large law firm is required.
- Proficiency in Microsoft Office Suite, including Word, Outlook, and a strong working knowledge of Excel.
- Extensive electronic billing experience is desired, as well as familiarity with multiple law firm E-Billing vendors such as Legal Tracker, CounselLink, and T360.
- Knowledge of Elite & Billblast software is highly desirable.
- Proven aptitude to learn new software applications.
- General knowledge of accounting principles and internal control concepts.
- Ability to perform arithmetic operations and apply statistical concepts to practical situations.
- Ability to multi-task and be detail-oriented with strong follow-up methods.
- Excellent organizational and planning skills with the ability to prioritize multiple tasks and projects to meet deadlines.
- Ability to exercise discretion with confidential and sensitive information.
- Strong client service approach and team player.
- Ability to speak effectively and respond to common inquiries or complaints from all levels of clients, as well as all internal professional and support staff.
- Interpersonal communication skills necessary to maintain effective relationships with partners, attorneys, clients, and staff, exhibiting a high degree of responsiveness, diplomacy, and professionalism.
Salary Information:
- The expected annual salary for this position ranges from $55,000 to $65,000.
- The salary offered will be determined by a wide range of factors, including but not limited to experience level, education/training, and relevant skills.
