Law Firm
Austin, TX
Legal Staff Accounting/Finance in Austin, TX
Legal Staff
Min 3 yrs required
No
Job Title: Ebilling Specialist
Job Responsibilities:
- Perform a variety of duties to support the full eBilling cycle.
- Review new eBilled matters and rates to be submitted to clients.
- Follow up on open items frequently until resolution; escalate as necessary.
- Field eBilling inquiries.
- Exhibit strong attention to detail.
- Gather and submit documentation required to onboard new eBilling clients, including submitting the first invoice to ensure a successful submission.
- Research and resolve electronic billing rejections on technical and format issues versus billing-related issues. Initiate troubleshooting support and escalations.
- Maintain client account assignments.
- Review, update, and document outside billing guidelines on assigned eBilled clients.
- Ensure all tasks for assigned clients are entered in billing and eBilling systems in accordance with firm and client guidelines.
- Serve as subject matter expert on assigned clients.
- Assist team with projects and/or when needed on e-bill tasks.
- Update restrictions on time entry according to guidelines in the time entry program (Intapp Terms).
- Track and resolve tickets assigned by the eBilling service desk on a daily basis. Meet SLAs.
- Manage workflow through developing and utilizing best practices, prioritizing work duties effectively, and making practical use of all resources available to complete work.
- Maintain weekly updated notes on new matters and new implementations.
- Liaise with internal support teams to develop learning and experience for taking on more complex client assignments.
- Perform projects and other duties as assigned.
Education and Experience Information:
- Minimum Education: High School Diploma
- Preferred Education: Bachelor’s Degree in Accounting, Finance, or a similar field
- Minimum Years of Experience: 3 years of prior experience in legal e-billing, in law firm administration roles, or comparable professional service-oriented hourly billing, or formal training/certifications in legal back-office operations
Desired Skills:
- Strong communication and interpersonal skills required to interact with clients, billing timekeepers, and business professionals.
- Team-oriented with the ability to work effectively and collaboratively in a fast-paced environment.
- Accurate proofreader with strong attention to detail.
- Ability to work independently and manage time efficiently.
- Actively listens to positive and critical feedback.
- Adaptability to client needs.
- Eager to develop and achieve scope and requirements for advanced roles and responsibilities.
- Strong computer skills, including proficiency in Excel and accounting systems, Aderant, Billblast, and eBilling vendor sites preferred.
Salary Information:
- The firm’s expected hiring range for this position is - per hour, depending on the candidate’s geographic market location.
- Non-exempt positions will be paid on an hourly basis and paid overtime in accordance with applicable laws.
- Compensation offered for employment will also depend on factors including the candidate’s experience, skills, educational and professional background, and overall qualifications.
- A comprehensive package of benefits is offered, including medical/dental/vision insurance, and 401(k).
Additional Information:
- The position offers a hybrid work schedule with the possibility of remote and in-office work.
- Reasonable accommodations may be made upon request to permit individuals with a disability to perform essential functions and responsibilities of the position.
- No immigration sponsorship is available for this position.
- The firm is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Jul 03, 2025
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Jun 24, 2025
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