Job Title: E-Billing Specialist
Job Responsibilities:
The E-Billing Specialist at the law firm is tasked with ensuring the timely, efficient, and accurate electronic billing of client accounts. The role involves close collaboration with Billing Coordinators, attorneys, clients, and E-Billing vendors to facilitate e-billing in accordance with client guidelines, established firm guidelines, and attorney requests within policy. Key responsibilities include:
- Collaborating with the Client Financial Intake Specialist to onboard new clients and update existing client e-billing vendor sites, including updating timekeepers, rates, and budgets for client approval.
- Submitting client bills prepared by the Billing Team onto e-billing vendor sites via upload or using BillBlast.
- Analyzing and correcting submission errors, working with the Billing Team to correct errors in Aderant for resubmission.
- Monitoring the stages of acceptance on various e-billing vendor sites.
- Becoming an expert on client engagement letters and billing guidelines to ensure compliance and minimize delays in billing and collections.
- Reviewing daily cash reports for client payments and application accuracy, identifying reductions for coordination with billing attorneys to appeal or write-off, and working with the Cash Team on any adjustments or refunds.
- Auditing, researching, and contacting clients regarding aged Accounts Receivable of e-billed invoices; inputting notes into Bill Blast and Collection modules; coordinating with the Billing Team to correct related issues.
- Organizing and maintaining client billing and instruction files for each billing client.
- Identifying unusual situations, gathering information, and escalating as needed for assistance, providing the Billing Team with guidance and assistance on complex e-billing issues.
- Conducting research and resolution on ad-hoc projects and assignments as they arise.
Education and Experience Information:
- A Bachelor’s Degree or a comparable level of legal billing experience is preferred.
- A strong understanding of all end-to-end aspects of client revenue accounting is necessary.
- Experience with Aderant Billing, Prebill Manager, and client E-Billing platforms is strongly preferred. Familiarity with software such as BillBlast and other revenue-cycle software is a plus.
- Proficiency in Microsoft Office Suite, particularly Word, Excel, and Outlook, is required.
- Excellent attention to detail and strong written, verbal, and interpersonal communication skills are necessary.
- The role requires a pro-active, inquisitive, and analytical problem solver.
- The ability to collaborate and cross-team with all finance team members and promote a positive work environment that embraces the abilities of all members is crucial.
- Effective client management skills with a record of providing excellent customer service are required.
- Flexibility and the ability to manage time, organize, and prioritize workload effectively are necessary.
Salary Information:
The offered salary will be determined by various factors, including but not limited to, work location, individual skill set, previous/applicable experience, education, external market data, and consideration of internal equity.
Great Benefits for Great People:
The law firm offers a comprehensive benefits package designed to support the well-being and success of employees both personally and professionally. This includes competitive health, dental, and vision insurance plans, along with flexible paid time off (PTO), holiday leave, and a retirement savings plan with profit sharing for eligible employees. Other benefits include flexible spending programs, a health savings account, commuter benefits, and personal and parental leave programs. The firm prioritizes work-life balance and provides wellness programs and access to mental health support. Additionally, employees enjoy access to professional development programs, a supportive and inclusive workplace culture, and various employee discounts and perks. The firm is committed to providing a benefits package that helps the team thrive and feel valued.
EEO Statement:
It is the policy of the law firm to provide employment opportunities to qualified applicants and employees on an equal basis without regard to the individual’s age, race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, domestic partner relationship, physical characteristics, disability, or other protected characteristics under applicable federal, state, or local laws or ordinances. The firm will make reasonable efforts to accommodate the known disabilities of employees who are otherwise qualified to perform the essential functions of the jobs involved. It is the responsibility of every individual concerned with personnel actions, including management, supervision, seeking, compensation, benefits, promotions, work assignments, and training, to ensure that these activities are administered consistent with the firm’s goal of furthering the principle of equal employment opportunity.
E-Verify:
The law firm uses E-Verify in its hiring practices to achieve a lawful workforce. E-Verify is a registered trademark of the . Department of Homeland Security.
Qualifications:
Skills:
- Billing: Intermediate
- Microsoft Outlook: Intermediate
- Microsoft Word: Intermediate
- Microsoft Excel: Intermediate
Experience:
- Bachelor’s Degree or comparable level of legal billing experience preferred.
Equal Opportunity Employer:
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
