Legal Staff Other in Cleveland, OH

Law Firm

Cleveland, OH

Legal Staff Other in Cleveland, OH

Legal Staff

Min 2 yrs required

No

Job Title: Information Governance-Matter Mobility Analyst

Job Responsibilities:
- Execute and monitor the law firm's policies and procedures regarding the transfer of digital client matter records into and out of the firm.
- Transfer digital records to and from the law firm's document management system and other designated repositories of record.
- Ensure inbound digital records are correctly classified and assigned to the correct client matter workspaces.
- Ensure outbound digital records are accurately documented and memorialized into the law firm's records tracking application.
- Utilize Secure Send or other FTP server technology, security and encryption controls, metadata structure, and database reporting.
- Assist in the coordination of the Matter Mobility processes, including confirmation of all vital documentation and updating the law firm's tracking system while ensuring data integrity is maintained.
- Process client requests for transfers in a timely and complete manner.
- Export and coordinate the export of requested data from the law firm's Document Management System, docketing systems, e-discovery systems, and other identified repositories of record.
- Work with various data formats to troubleshoot data transfer issues and problem resolution.
- Serve as a resource to answer any questions regarding the transfer process.
- Participate in special projects and additional duties as assigned and directed by management.

Education and Experience Information:
- Associate’s degree and a minimum of 2+ years of related work experience, or an equivalent combination of education and work experience.
- Experience managing physical and electronic documents, files, and containers.
- Experience providing exemplary customer service in a fast-paced environment.
- Law firm experience is preferred but not required.
- Strong knowledge of PC configuration and technical troubleshooting, including familiarity with file systems and formats.
- Knowledge of legal software and other IT applications/software (., iManage, Secure Send, Windows Office Suite, Windows Server).
- Knowledge of best practices for managing and transferring large datasets.
- Knowledge of data privacy and methods to keep data secure, such as encryption, MFA, etc.
- Proficiency in Microsoft Office Suite with the ability to learn and adapt to new technologies.
- Experience in providing client technical support.
- Exceptional written and communication skills, including the ability to effectively communicate with a variety of audiences in the legal environment.
- Knowledge of Information Governance principles and practices.
- Strong critical thinking and problem-solving skills.
- Attention to detail and quality-focused work along with teamwork, patience, and a desire to help clients and staff.
- Ability to multi-task and meet tight deadlines.
- Professional demeanor and strong work ethic.

Salary Information:
The text does not provide specific salary information for the Information Governance-Matter Mobility Analyst position.