Law Firm
Philadelphia, PA
Legal Staff Accounting/Finance in Philadelphia, PA
Legal Staff
Min 3 yrs required
No
Job Title: eBilling Collections Specialist
Job Responsibilities:
The eBilling Collections Specialist is responsible for managing the collection lifecycle for electronically billed invoices, ensuring the timely resolution of outstanding receivables, and maintaining the integrity of e-billing and collection data across multiple platforms. Key responsibilities include:
- Performing comprehensive reconciliations of e-billed accounts to identify and resolve discrepancies, short payments, and rejections in coordination with internal and external stakeholders.
- Serving as a liaison between the billing department, attorneys, legal secretaries, and clients to resolve billing issues, provide account status updates, and support overall billing and collections efforts.
- Collaborating with clients' accounts payable departments and third-party e-billing vendors to track invoice submissions, identify delays or rejections, and ensure successful resubmission where necessary.
- Maintaining accurate documentation and collection notes in internal systems to ensure visibility, continuity, and accountability across all accounts.
- Analyzing aging reports and collection metrics to prioritize efforts and identify at-risk accounts that require escalation collection strategies.
- Assisting in the preparation of reports for leadership, including aging summaries, collection trends, and client-specific issues impacting payment timeliness.
- Partnering with the E-Billing Manager to implement process improvements, enhance automation, and contribute to initiatives that strengthen the firm's overall revenue cycle.
- Maintaining a high level of professionalism and confidentiality when interacting with internal teams and external clients.
- Demonstrating strong negotiation and communication skills to resolve disputes and secure payment commitments in a timely and respectful manner.
Education and Experience Information:
- A minimum of 3 years' experience within a billing/collections department is required.
- Experience in professional services or a law firm is essential.
- Superior analytical and organizational skills are necessary.
- Excellent written and oral communication skills, including the ability to work independently, are required.
- Advanced skills in MS Excel and Access are necessary.
- Intermediate skills in MS Word, PowerPoint, Project, and Visio are required.
- Experience in Business Intelligence and Business Applications development is needed.
- The ability to protect and maintain confidential and sensitive information is essential.
Salary Information:
This position is eligible for overtime. The target salary range for this position varies by location and is commensurate with relevant experience, ranging from $59, to $80,.
Benefits and More:
At the law firm, employees will discover rewarding career opportunities with a comprehensive benefits package, including:
- Flexible work arrangements and a hybrid work schedule.
- Health, dental, and vision insurance.
- Life and disability insurance.
- Retirement & Savings Plan.
- Emergency back-up child and adult care.
- Paid vacation, sick time off, and holidays.
- Professional development and career advancement opportunities.
- Employee recognition and reward programs.
- Employee wellness and assistance programs.
- Employee discounts and perks.
Legal and Equal Opportunity Information:
Consistent with the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance and the SF Fair Chance Ordinance, an arrest and conviction record will not automatically disqualify a qualified applicant from consideration. The law firm is an equal opportunity employer and considers applicants for employment without unlawful discrimination on the basis of race, color, gender, gender identity or expression, age, religion, national origin, citizenship status, disability, medical condition, genetic information, marital status, sexual orientation, military or veteran status, or other legally protected status.
Applicants can request reasonable accommodations to participate in the job application or interview process in the US, UK, or Germany by contacting the relevant department. Any information provided will be kept in the strictest confidence and used solely for the purpose of providing the necessary accommodations. Requesting accommodations will not adversely affect the outcome of an application.
Jul 02, 2025
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