Legal Staff Information Technology in Washington, DC

Law Firm

Washington, DC

Legal Staff Information Technology in Washington, DC

Legal Staff

7-10 yrs required

No

Job Title: Senior Manager, Automation & Development

Job Responsibilities:

The Senior Manager, Automation & Development at the law firm is a pivotal role within the Information Technology Department, responsible for leading teams to enhance the utilization, maintenance, and integration of the firm's custom-developed applications and workflows. This position involves daily management of personnel, requiring strong skills in people and vendor resource management, a solid understanding of modern development frameworks, and excellent collaboration and communication abilities. Key responsibilities include:

- Strategic Planning: Collaborate with the Enterprise Applications leadership team and IT architects to define the vision, strategy, and roadmap for the firm’s Application Platforms. Manage the code review process to ensure secure and viable custom solutions and workflows. Develop data-driven strategies to enhance operations, improve decision-making, optimize solutions, and boost business efficiency. Enhance the firm's custom solutions to be cloud-first, modern, flexible, highly available, and of industry-leading quality. Coordinate with various teams to ensure forward-thinking solutions with a focus on future needs. Enforce data governance, security, privacy protocols, and operational/firm design standards.

- Leading Collaboration and Cross-Functional Platform Design: Manage the requirements gathering process, design and implement scalable solutions, and collaborate with various teams to enhance and improve changes to solutions and support processes. Support the team in incorporating AI and automation to improve department efficiency. Effectively communicate complex concepts to non-technical stakeholders and act as a liaison between business units and technical teams.

- Firm Applications and Integrations Ownership: Act as the technical owner of solutions by developing supporting teams and structures. Advocate for solutions prioritizing system stability, reliability, and scalability. Develop and refine Key Performance Indicators (KPIs) for managed applications and systems. Manage vendor relationships in collaboration with the Director of Enterprise Applications. Oversee the design of custom solutions and enforce application and security policies.

- Management and Leadership: Promote a culture of collaboration, innovation, and adherence to enterprise processes. Participate in the change control process to ensure stable, secure, compliant, and highly available solutions. Define team roles and responsibilities and mentor a diverse applications and integrations engineering team. Serve as a direct supervisor, champion career advancement, and manage daily activities of direct reports. Participate in hiring processes, performance evaluations, and other employee lifecycle events.

Education and Experience Information:

- A . in Computer Science or equivalent education/experience is required to provide the necessary skills for primary responsibilities.
- The candidate should possess the ability to multi-task, lead and mentor engineers/developers, work under pressure, and handle interruptions while maintaining flexibility in work assignments.
- A minimum of 7 years of relevant people supervision and experience leading a team of 4 or more persons is required.
- A minimum of 10 years of demonstrated application support and administration, code/workflow development and support, or related experience in an application architecture capacity is necessary.
- Experience in managing relationships, projects, and/or outsourcing with vendors is essential.
- Demonstrated knowledge of Microsoft Windows Operating Systems, Microsoft Office Suite, Microsoft IIS, Azure Application Fabric, Microsoft Power Automate/Power Apps, Microsoft SharePoint, Active Directory Federated Services (ADFS), Azure Active Directory or Active Directory, Microsoft SQL, and ServiceNOW is required.
- A minimum of 8+ years of experience working with multitier architecture applications or developed solutions leveraging high availability technologies such as load balancing, clustering, SQL Always on, or cloud-based equivalences is needed.
- Experience in managing and supporting solutions that comply with global data handling and regulatory standards, including legal-specific standards such as GDPR, HIPAA, Sarbanes-Oxley, E-Discovery, and other regional privacy standards is required.
- The candidate should have an understanding of writing technical documentation and training materials for the applications supported by the Enterprise Applications team.
- Deep knowledge of the legal industry, especially in three or more of the following areas: conflict management systems, new business intake systems, document management systems, time entry, forms platforms, Knowledge Management, CRM, and legal operations is crucial.

Salary Information:

The text does not provide specific salary information for the position of Senior Manager, Automation & Development.

Benefits:

The law firm offers a comprehensive suite of benefits for eligible personnel, which includes Medical/Prescription Drug Coverage with a Health Savings Account feature, Dental Insurance, Vision Insurance, Wellness Program, 401(k) Retirement Plan and Profit Sharing, Short- and Long-term Disability Protection, Life Insurance, Health Advocacy Services, Paid Time Off (25-30 days per year), Identity Protection/Restoration and Fraud Insurance, Parental Leave, Student loan refinancing options, Paid Holidays, Addiction Resources, Family Building Benefits, Flexible Spending Accounts, Employee Assistance Program, Professional Development and CLE Credit Opportunities, Relocation, Employee Referral Program, Hybrid/Remote Work Opportunities, and more. The firm also emphasizes an inclusive environment and equal employment opportunity.

Equal Employment Opportunity:

The law firm is an equal opportunity employer, with employment decisions based on merit, qualifications, and competence. Employment practices are free from influence by a person’s race, religion, creed, color, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, marital status, sex, pregnancy, gender, parental status, gender identity, gender expression, sexual orientation, age, familial status, domestic violence victim status, military and veteran status, or any other characteristic protected by applicable law. The firm is committed to providing a harassment-free environment and complies with federal and state disability laws, making reasonable accommodations for applicants and employees with disabilities.