Job Title: E-Billing Specialist
Job Responsibilities:
The E-Billing Specialist is a crucial member of the Accounting Department at the law firm, primarily responsible for handling electronic billing tasks. The role includes processing client bills, addressing billing inquiries, and assisting in the monitoring and follow-up of billing functions. Key responsibilities include:
- Submitting invoices through the e-billing system and documenting progress in the eHub and eBilling Tracker.
- Reviewing newly opened client matters for assigned attorneys to check their availability on e-billing websites.
- Monitoring e-billing daily for new invoices and rejections, and reviewing daily new timekeeper reports for new timekeepers that may need approval.
- Ensuring successful submissions of e-billed clients and assisting in resolving any rejections.
- Assisting attorneys, Client Service Specialists, and clients with day-to-day e-billing questions and concerns.
- Verifying that client setup, rates, and billing requirements are correct in the eBilling system.
- Submitting rate requests to related vendor sites as required.
- Providing updates regarding invoice status to the Client Billing Manager.
- Ensuring all tasks are performed in accordance with firm and client billing guidelines and policies.
- Working closely with supervisors and managers to resolve any e-billing or client e-billing issues.
- Submitting invoices through the e-billing system and documenting progress within BillBlast and Ebilling Portal.
- Responsible for the submission of monthly/quarterly accruals as required.
- Providing updates regarding invoice status to Billing Supervisors/Director of Billing.
Additional responsibilities include performing other accounting duties and special projects as assigned.
Education and Experience Information:
Education:
- A Bachelor’s degree in Accounting, Financial Analysis, Management, or a related field is preferred.
- A high school diploma or equivalent is required.
Experience:
- A minimum of five (5) years' e-billing experience in a law firm or other professional services organization is required.
Knowledge, Skills, and Abilities:
- Proficiency in utilizing various vendor websites and the BillBlast system for electronic billing.
- Previous experience with the 3E or Elite accounting system is strongly preferred.
- Excellent customer service skills are essential.
- Must be self-motivated, detail-oriented, highly organized, and reliable.
- Ability to multitask with a high volume of work and work well independently as well as in a team environment.
- Ability to prioritize and take initiative to assist as needed.
- Strong oral and written communication skills and accuracy are a must.
- Must be proactive, work well under pressure, and excel in a fast-paced environment.
- Professional and courteous communication with clients, attorneys, paralegals, and staff is a must.
- Demonstrated experience using related accounting computer systems and Microsoft Office Suite, including Outlook, Word, and Excel.
Salary Information:
The text does not provide specific salary information for the E-Billing Specialist position.
Work Environment and Physical Demands:
The E-Billing Specialist position operates in a clerical, office setting, routinely using standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. The role involves sedentary work, primarily sitting with some walking and standing necessary to carry out job duties. The job requires exertion of physical strength to lift, carry, push, pull, or move objects up to 10 pounds.
Visual Acuity:
The worker is required to have close visual acuity to perform activities such as preparing and analyzing data and figures, transcribing, viewing a computer terminal, and extensive reading.
Legal and Employment Information:
The law firm is under no obligation to provide sponsorship for this position. Applicants must be currently authorized to work in the United States on a full-time basis now and in the future. This job description is intended to describe the general content of and requirements for the performance of this job. It is not a contract or employment agreement and should not be construed as an exhaustive statement of all functions, responsibilities, or requirements the employee may be required to perform. Management reserves the right to review and revise the job description at any time. Employment with the law firm is at-will. Employees must be able to satisfactorily perform all the essential functions of the position with or without a reasonable accommodation. If an accommodation request would cause undue hardship or a safety concern, the individual may not be eligible for the position.
Equal Opportunity Employer:
The law firm is an Equal Opportunity Employer, including vets and individuals with disabilities. The employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, applicants are encouraged to review the Know Your Rights notice from the Department of Labor.
