Legal Assistant
Job Title: Legal Assistant
Job Responsibilities:
The Legal Assistant at the law firm is a crucial role that involves managing new client files from initiation through to settlement. The responsibilities include providing top-notch customer service to clients by keeping them informed about the status of their claims and obtaining updates on their medical status. The role requires leading communications with clients to address any questions or concerns while ensuring that all medical and injury information is current. Additionally, the Legal Assistant is responsible for maintaining and updating the firm’s client management software system.
Education and Experience Information:
While prior experience in a law firm is not mandatory, as the law firm is willing to train the right candidate, certain skills and backgrounds are preferred. Prospective candidates should demonstrate superior customer service and administrative abilities. They should possess innovative problem-solving skills and be adept at collaborating within a team, contributing effectively to group efforts. Excellent verbal and written communication skills are essential for engaging with both internal team members and clients. A basic understanding of computer applications such as Outlook, Word, and Excel is required, and familiarity with legal software like Filevine, Clio, or Trialworks is preferred. A background in account or case management, medical billing and coding, patient health records, release of information compliance, subrogation, or experience in a law firm setting is also preferred.
Salary Information:
The text does not provide specific salary information for the Legal Assistant position. However, it mentions a comprehensive benefits package that includes medical, dental, and vision insurance, life insurance, long-term disability, voluntary short-term disability, flexible spending accounts, a 401(k) plan, and paid time off for holidays, vacations, and personal time.
Additional Information:
The law firm, founded in 1969 and headquartered in Milwaukee, is a personal injury law firm with a proven track record of success, having collected billions for over 80,000 clients. The firm operates 11 offices across Wisconsin, Illinois, and Iowa and is known for its strong legal representation of accident victims as well as its philanthropic efforts, having donated over $1 million to various charitable organizations. The firm has received top rankings from national professional organizations and has been voted best by the public, with over 250 awards recognizing its service and dedication to the legal field.
The law firm emphasizes its commitment to maintaining a legal and compliant workforce by participating in E-Verify. It is an Equal Opportunity Employer and conducts pre-employment background checks as part of its hiring process.
