Legal Staff Accounting/Finance in Philadelphia, PA

Law Firm

Philadelphia, PA

Legal Staff Accounting/Finance in Philadelphia, PA

Legal Staff

Min 3 yrs required

No

Job Title: Ebilling Specialist

Job Responsibilities:
- Perform a variety of duties to support the full eBilling cycle.
- Review new eBilled matters and rates to be submitted to the client.
- Follow up on open items frequently until resolution; escalate as necessary.
- Field eBilling inquiries and ensure all tasks for assigned clients are entered in billing and eBilling system in accordance with firm and client guidelines.
- Gather and submit documentation required to onboard new eBilling clients, including submitting the first invoice to ensure a successful submission.
- Research and resolve electronic billing rejections on technical and format issues versus billing-related issues, initiate troubleshooting support and escalations.
- Maintain client account assignments and review, update, and document outside billing guidelines on assigned eBilled clients.
- Serve as a subject matter expert on assigned clients, assist team with projects and/or when needed on e-bill tasks.
- Update restrictions on time entry according to guidelines in time entry program (Intapp Terms).
- Track and resolve tickets assigned by the eBilling service desk on a daily basis and meet service level agreements (SLAs).
- Manage workflow through developing and utilizing best practices, prioritizing work duties effectively, and making practical use of all resources available to complete work.
- Maintain weekly updated notes on new matters and new implementations.
- Liaise with internal support teams to develop learning and experience for taking on more complex client assignments.
- Engage in projects and other duties as assigned.

Education and Experience Information:
- Minimum Education: High School Diploma
- Preferred Education: Bachelor’s Degree in Accounting, Finance, or similar field
- Minimum Years of Experience: 3 years of prior experience in legal e-billing, in law firm administration roles, or comparable professional service-oriented hourly billing, or formal training/certifications in legal back-office operations

Desired Skills:
- Strong communication and interpersonal skills required to interact with clients, billing timekeepers, and business professionals.
- Must be team-oriented and have the ability to work effectively and collaboratively in a fast-paced environment.
- Must be an accurate proofreader with strong attention to detail.
- Ability to work independently and manage time efficiently.
- Actively listens to positive and critical feedback and adapts to client needs.
- Eager to develop and achieve scope and requirements for advanced roles and responsibilities.
- Strong computer skills, including proficiency in Excel and accounting systems, Aderant, Billblast, and eBilling vendor sites preferred.

Salary Information:
- The expected hiring range for this position is - per hour, depending on the candidate's geographic market location.
- Compensation offered for employment will also depend on other factors including the candidate's experience, skills, educational and professional background, and overall qualifications.
- The position is non-exempt and will be paid on an hourly basis with overtime paid in accordance with applicable laws.
- A comprehensive package of benefits is offered, including medical/dental/vision insurance and 401(k).

Essential Job Expectations:
- Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
- Produce deliverables, answer phone calls, and reply to correspondence efficiently.
- Provide timely, accurate, and quality work product.
- Successfully meet deadlines, expectations, and perform work duties as required.
- Foster positive work relationships and comply with all firm policies and practices.
- Engage in both physical and sedentary activity, such as working at a computer for extended periods, participating in digital/virtual conference calls, and attending meetings as needed.
- Ability to work under pressure and manage competing demands in a fast-paced environment.
- Perform all other duties, tasks, or projects as assigned.

Physical Demands:
- Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
- Sedentary work involves sitting most of the time; jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Work Environment:
- The position may have the opportunity for a hybrid work arrangement comprised of remote and in-office work, determined in coordination with the hiring manager or supervisor and may be modified in the firm's discretion in the future.

Disclaimer:
- The job description provides a concise statement of the work elements and organizes and presents information in a standardized way.
- It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions.
- The job duties, requirements, and expectations for this position may be modified at the firm's discretion at any time.
- This job description does not change the at-will nature of employment.

Application Process:
- Applicants must apply directly online instead of sending application materials via email.

Accommodation:
- Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process.

Agency applications will not be considered, and no immigration sponsorship is available for this position.

Law firm is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.