Legal Staff Other in Houston, TX

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Law Firm

Houston, TX

Legal Staff Other in Houston, TX

Legal Staff

7-7 yrs required

No

Job Title: Research & Intelligence Operations Manager

Job Responsibilities:
The Research & Intelligence Operations Manager is tasked with overseeing the day-to-day operations of the Research & Intelligence team with a keen focus on efficiency and effectiveness. Key responsibilities include:
- Overseeing vendor relationships, including evaluations, subscription negotiations and renewals, contract review and approval, and invoicing.
- Managing the law firm's online and print collections, ensuring that resources are current, accessible, and effectively utilized.
- Supervising the operations team responsible for maintaining the print and digital collections, credential management, engagement communications, budgeting, and cost management.
- Establishing operational procedures that reflect library management best practices and leading initiatives to improve efficiency, cost management, and service delivery.
- Collaborating closely with department leadership to analyze utilization data, identifying trends, and recommending strategies for increasing engagement and/or replacing or retiring resources.
- Demonstrating a commitment to excellent service and quality, promoting an atmosphere of teamwork and continuous improvement.
- Modeling a culture of knowledge sharing and creative problem solving to increase engagement with the firm's research and intelligence resources.

Essential Functions of the Job include:
- Overseeing day-to-day operations to ensure resources are cataloged and accessible, subscriptions are up-to-date, budgets are managed, and engagement communications are delivered.
- Managing accounting operations of the Research & Intelligence team, including subscription contracts, invoicing and payments, tracking and reporting, and budget preparation.
- Managing vendor relationships to ensure business terms align with the firm's needs, technical requirements are addressed, and support is readily available.
- Overseeing onboarding, ongoing training, and off-boarding communications.

Supervisory Responsibilities:
The position involves direct supervision and professional development of law firm employees and indirect supervision of contracted staff.

Education and Experience Information:
Required Qualifications:
- A minimum of seven years' experience working with legal or corporate research functions.
- At least two years' experience in a supervisory role.
- Extensive knowledge of library operations best practices and systems within a large law firm or professional services environment, including catalog, credential, and utilization management solutions.
- Excellent verbal and written communication and presentation skills with the ability to connect with lawyers and professionals at all levels.
- Demonstrated ability to manage multiple complex workstreams with competing deadlines and priorities and direct the activities of others.
- Customer service orientation with high attention to detail and strong organizational and process management skills.
- Demonstrated ability to think strategically to define business goals, set priorities, manage resources, and deliver results with minimal direct supervision.
- High degree of emotional intelligence and professionalism consistent with the firm’s vision and values.

Education:
- Required: Bachelor's Degree in a research-related discipline or similar field.
- Preferred: Master of Library Science or similar advanced degree.

Computer/Software Knowledge:
Required:
- Deep knowledge of library management solutions and vendor billing interfaces.
- Substantial knowledge of MS Office products, MS Teams, OneNote, and similar communication and collaboration tools.
- Competency using legal and business research tools leveraged across the firm.
Preferred:
- Familiarity with AI-related technologies, including Large Language Models (LLMs), Generative AI, and legal-specific platforms.

Work Environment:
- The current law firm policy is hybrid, requiring working in the office a minimum of 3 days per week (subject to change).
- After-hours and weekend work will be required on occasion as the workload demands.

Travel Requirements:
- Up to 10% minimal domestic travel is required for meetings, retreats, and conferences as needed.

Salary Information:
- California: The salary range for this position is $130,000 to $155,000 per year.
- New York: The pay range for this position is $130,000 to $155,000 per year. This information is provided pursuant to the New York City Salary Transparency Law.
- Washington .: The pay range is $130,000 to $155,000 per year, with medical, vision, and dental coverage available, including for dependents and domestic partners. This information is provided pursuant to the District of Columbia Wage Transparency Omnibus Amendment Act of 2023.
- Illinois: The salary range is $130,000 to $155,000 per year. This position is eligible for bonuses and medical, vision, and dental insurance. This information is provided pursuant to the Illinois Equal Pay Act.

Equal Opportunity Statement:
The law firm is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity and/or expression, national or ethnic origin, ancestry, citizenship, age, marital status, protected medical condition, physical or mental disability, veteran status, or any other characteristics protected by law.

May 11, 2025
Apr 30, 2025
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