Job Title: Senior Director of Commercial Operations
Job Responsibilities:
- Design and implement operational strategies to support firm-wide goals and long-term growth.
- Lead cross-functional initiatives to enhance productivity, quality, and service delivery across global offices.
- Oversee and matrix-manage office operations across over 50 locations worldwide.
- Lead a small team of operations professionals, fostering a collaborative and accountable culture.
- Collaborate with IT, HR, Finance, and Practice Group Leaders to ensure smooth and cost-effective operations and initiatives.
- Manage day-to-day operations across multiple functions, including procurement, office services, real estate, and travel.
- Work closely with the Global Head of Cost Optimization to establish and enforce firm-wide policies and standards for procurement, travel, and other support services.
- Ensure consistency and excellence in service delivery across global locations, while respecting regional nuances and compliance requirements.
- Develop and manage operational budgets in collaboration with Finance; monitor performance and deliver on cost-saving targets.
Education and Experience Information:
- Bachelor’s degree in Business Administration, Operations, or a related field is required.
- MBA or equivalent advanced degree is strongly preferred.
- 10+ years of experience in senior operational leadership roles within professional services environments.
- Demonstrated success in leading multi-office operations, preferably on a global scale.
- Strong business acumen with an understanding of legal industry operations and service standards.
- Proven track record of organizational transformation and change management.
- Excellent interpersonal, communication, and stakeholder management skills.
- Tech-savvy with experience using enterprise tools for travel, procurement, and project management.
Salary Information:
The text does not provide specific salary information.
Benefits:
- 22 PTO days plus Federal holidays.
- Medical, Dental, and Vision plans, along with FSA & HSA Plans.
- 401K plan with company matching.
Legal and Compliance Information:
All offers and/or employment contracts are contingent upon the successful completion of the law firm's pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position's location, and conducting a comprehensive background check, where permitted by local regulations.
