Legal Staff Receptionist in Manassas, VA

Law Firm

Manassas, VA

Legal Staff Receptionist in Manassas, VA

Legal Staff

No

Job Title: Bilingual Receptionist

Job Responsibilities:
The Bilingual Receptionist at the law firm is responsible for serving as the initial point of contact for clients and visitors, ensuring a welcoming and professional environment. This role is essential for managing communication between English and Spanish-speaking clients, facilitating smooth interactions, and enhancing client satisfaction. Key responsibilities include handling inquiries, scheduling appointments, and maintaining organized records, all critical for the efficient operation of the office. The receptionist also supports administrative tasks, contributing to the overall productivity of the team. By fostering positive relationships with clients and addressing their needs promptly and effectively, the Bilingual Receptionist plays a vital role in the law firm's operations.

Education and Experience Information:
Minimum Qualifications:
- Fluency in both English and Spanish, with excellent verbal and written communication skills
- Availability to work on Saturdays
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- Proven experience in a receptionist or administrative role, preferably in a professional office environment

Preferred Qualifications:
- Experience in a legal or healthcare setting
- Familiarity with office management software and scheduling tools

Skills:
The role requires bilingual communication skills to effectively interact with clients from diverse backgrounds, ensuring that language barriers do not affect service quality. Organizational skills are crucial for managing appointments and maintaining an orderly reception area, which is vital for operational efficiency. Proficiency in office software is necessary for the timely completion of administrative tasks, enabling the receptionist to support the team effectively. Customer service skills are paramount, as the receptionist must handle inquiries and concerns with professionalism and empathy. Preferred skills, such as familiarity with legal terminology, enhance the receptionist's ability to assist clients in a specialized environment.

Salary Information:
The salary range for the Bilingual Receptionist position at the law firm is to per hour.