Job Title: Bilingual Front Desk Receptionist
Job Responsibilities:
- Serve as the first impression of the law firm by greeting clients and answering phones in both English and Spanish.
- Handle administrative tasks such as scanning, mailing, copying, filing, and faxing.
- Welcome walk-ins, manage appointments, and maintain composure during busy front-desk situations.
- Set up web meetings and assist with basic technical issues.
- Coordinate with international staff and prepare materials for legal meetings.
- Maintain a polished, organized, and professional front office environment, including wearing business professional attire daily.
- Occasionally file documents in person at Immigration Court, USCIS, and the Asylum Office.
- Manage post office and FedEx drop-offs and pickups.
- Ensure any travel or filing runs are conducted timely, with professionalism and discretion.
Education and Experience Information:
- No specific educational requirements mentioned.
- The candidate should be tech-savvy and comfortable with both software and hardware troubleshooting.
- Must be able to think quickly, stay organized under pressure, and juggle multiple responsibilities.
- Experience in adapting to new processes and demonstrating the ability to embrace change is valued.
- Strong communication skills and a proactive attitude are essential.
Salary Information:
- Starting pay is per hour, with opportunities for increases based on performance and responsibilities.
- Bonuses are provided based on performance, the number of retainers secured, and positive client reviews.
- Expected hours are 40 per week.
Benefits:
- 2 weeks of paid time off (PTO).
- 9 paid federal holidays plus 1 floater day.
- Half-day of paid flex/admin leave per month.
- Flexible, optional work policy during the final week of December for rest and family time.
- Platinum-level medical, dental, and vision insurance.
- $75/month health and wellness stipend for activities like gym memberships, massage, yoga, etc.
- Supportive team and firm culture with no micromanagement.
- Opportunities for real growth beyond the reception role.
Schedule:
- 8-hour shifts from Monday to Friday, with weekends as needed.
Additional Requirements:
- Fluency in both English and Spanish is required.
- Ability to commute to or relocate to Manassas, VA 20110 before starting work is required.
- The work location is in person.
