Legal Staff Receptionist in Falls Church, VA

Law Firm

Falls Church, VA

Legal Staff Receptionist in Falls Church, VA

Legal Staff

No

Job Title: Receptionist

Job Responsibilities:

The Receptionist at the law firm is responsible for a variety of tasks essential to the smooth operation of the office. The primary responsibilities include:

- Greeting clients and guests in a professional and courteous manner, ensuring a positive first impression.
- Answering, screening, and routing incoming calls appropriately.
- Responding to general inquiries and directing them to the appropriate personnel within the firm.
- Managing the conference room calendar to ensure efficient scheduling and utilization.
- Maintaining public areas such as the reception area, conference rooms, lounge, and visiting attorney offices to ensure they remain neat and orderly.
- Assisting in coordinating meetings and events as needed to support office operations.

In addition to these core duties, the Receptionist is also involved in mail and support services, which include:

- Receiving, sorting, and distributing incoming mail to the appropriate recipients.
- Processing outgoing mail, including certified mail, FedEx, UPS, and other courier services.

Hospitality and client services are also a significant part of the role, involving:

- Setting up and resetting conference rooms for meetings, including handling AV technology.
- Coordinating food and beverage services for internal and client meetings and events.
- Maintaining kitchen and pantry areas, ensuring they are clean and supplies are stocked.
- Assisting in planning and executing office events, providing white-glove customer service to both internal and external clients.

Education and Experience Information:

The ideal candidate for this Receptionist position should possess:

- Prior experience in a law firm or corporate environment, which is preferred but not mandatory.
- Strong communication and interpersonal skills, with a mindset focused on customer service.
- The ability to maintain confidentiality and handle sensitive information with care.
- Advanced knowledge and proficiency in Microsoft Word, Excel, PowerPoint, and Portable Document Format (PDF) applications, including imaging and scanning functions.

Core Competencies:

- Communication: The ability to speak and write clearly and persuasively, listen, and respond well to questions.
- Attention to Detail: Monitoring, proofreading, and taking ownership of work for accuracy and effective resource use.
- Technical Skills: The ability to quickly learn and integrate new technical skills and knowledge.
- Customer Service: Working collaboratively to ensure client needs are met, building trust and understanding concerns.
- Problem Solving Abilities: Troubleshooting issues, anticipating needs, and proactively suggesting solutions.
- Time Management: Planning and organizing tasks to meet varied requests, considering priority and deadlines.
- Ethics: Maintaining client and firm information confidentiality, understanding ethical behavior rules for legal personnel.
- Interpersonal Skills: Developing positive relationships, working well under pressure, and providing assistance willingly.
- Adaptability/Flexibility: Responding to changing work environments and directions with flexibility.

Salary Information:

The salary range for the Receptionist position is $45, to $55, annually.

What We Offer:

The law firm offers a competitive salary and benefits package, opportunities for professional growth and development within a dynamic and supportive environment, and a collaborative culture that values innovation, integrity, and inclusivity. The firm is an equal opportunity employer, celebrating diversity and committed to creating an inclusive environment for all employees.