Job Title: Proof of Claim Processor
Job Responsibilities:
- Preparation and processing of Proof of Claim (410 Form) and 410A Proof of Claim Attachment.
- Packaging of all essential loan documents.
- Filing of documents with the Bankruptcy Court.
- Following up with clients for necessary loan documents, account information, and figures.
- Updating client systems with the status of Proof of Claim.
- Providing paralegal and administrative support to attorneys.
- Maintaining good client relations and being detail-oriented.
- Assisting with other duties and special projects as needed.
- Meeting all client and court deadlines and requirements.
Education and Experience Information:
- High school diploma required.
- Bankruptcy, mortgage servicing, or accounting experience preferred but not required.
- Ability to communicate with trustees, bankruptcy courts, local counsel, and debtors' attorneys.
- Ability to interpret client systems.
- Proficiency in software tools including Word, Excel, Outlook, and the Internet.
- Organizational and multi-tasking skills.
- Excellent communication skills, both verbal and written.
General Competency Factors:
- Strong written and verbal communication skills.
- Exceptional customer service to internal and external customers.
- Timely problem identification and resolution skills.
- Conscientiousness regarding work completion, deadlines, time management, and attendance.
- Initiative in facing obstacles and taking necessary action.
- Commitment to the law firm’s vision, mission, and core values.
- Compliance with client requirements, SOPs, and operations matrices.
- Analytical and detail-oriented, capable of working at a fast pace and multi-tasking.
- Excellent problem-solving and organizational skills.
- Team player willing to assist others in the department when necessary.
- Development of professional relationships and rapport with others.
- Good work ethic and adaptability to change.
Salary Information:
- Pay type is hourly.
Additional Benefits:
- Company-paid life and disability insurance plans.
- Medical, dental, and vision plans with prescription coverage.
- 401K retirement savings plan.
- Flexible scheduling, depending on position.
- Generous PTO plan for all full-time employees.
- Full equipment station at no cost for remote employees, including dual monitors.
- Employee assistance plan offering free 24/7 counseling and consulting services.
- Wellness programs and employee discounts.
- Learning and development training opportunities for personal and professional growth.
Legal and Equal Employment Opportunity Information:
The law firm is committed to equal employment opportunity and attracting, retaining, developing, and promoting the most qualified employees without regard to race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, or any other characteristic prohibited by federal, state, or local law. The law firm is dedicated to providing a work environment free from discrimination and harassment, where employees are treated with respect and dignity.
