Legal Staff Accounting/Finance in Miami, FL

Law Firm

Miami, FL

Legal Staff Accounting/Finance in Miami, FL

Legal Staff

Min 3 yrs required

No

Job Title: Ebilling Specialist

Job Responsibilities:
- Perform a variety of duties to support the full eBilling cycle.
- Review and submit new eBilled matters and rates to clients, ensuring compliance with client and firm guidelines.
- Follow up on open items until resolution, escalating issues as necessary.
- Handle eBilling inquiries and maintain strong attention to detail.
- Gather and submit documentation required to onboard new eBilling clients, including submitting the first invoice to ensure successful submission.
- Research and resolve electronic billing rejections related to technical and format issues versus billing-related issues, initiating troubleshooting support and escalations as needed.
- Maintain client account assignments and review, update, and document outside billing guidelines for assigned eBilled clients.
- Ensure all tasks for assigned clients are entered in billing and eBilling systems in accordance with firm and client guidelines.
- Serve as a subject matter expert on assigned clients.
- Assist the team with projects and e-bill tasks as needed.
- Update restrictions on time entry according to guidelines in the time entry program (Intapp Terms).
- Track and resolve tickets assigned by the eBilling service desk daily, meeting service level agreements (SLAs).
- Manage workflow by developing and utilizing best practices, prioritizing work duties effectively, and making practical use of available resources to complete work.
- Maintain weekly updated notes on new matters and new implementations.
- Liaise with internal support teams to develop learning and experience for taking on more complex client assignments.
- Perform projects and other duties as assigned.

Education and Experience Information:
- Minimum Education: High School Diploma
- Preferred Education: Bachelor’s Degree in Accounting, Finance, or a similar field
- Minimum Years of Experience: 3 years of prior experience in legal e-billing, law firm administration roles, or comparable professional service-oriented hourly billing, or formal training/certifications in legal back-office operations

Desired Skills:
- Strong communication and interpersonal skills required to interact with clients, billing timekeepers, and business professionals.
- Team-oriented with the ability to work effectively and collaboratively in a fast-paced environment.
- Accurate proofreading skills and strong attention to detail.
- Ability to work independently, manage time efficiently, and adapt to client needs.
- Eager to develop and achieve scope and requirements for advanced roles and responsibilities.
- Strong computer skills including proficiency in Excel, accounting systems, Aderant, Billblast, and eBilling vendor sites preferred.

Salary Information:
- The firm’s expected hiring range for this position is - per hour, depending on the candidate’s geographic market location.
- Non-exempt positions will be paid on an hourly basis and will receive overtime pay in accordance with applicable laws.
- Compensation will also depend on factors including the candidate’s experience, skills, educational and professional background, and overall qualifications.
- A comprehensive package of benefits is offered, including medical/dental/vision insurance and 401(k).

Essential Job Expectations:
- Effectively communicate, verbally and in writing, with clients, lawyers, business professionals, and third parties.
- Produce deliverables, answer phone calls, and reply to correspondence efficiently and responsively.
- Provide timely, accurate, and quality work product.
- Successfully meet deadlines, expectations, and perform work duties as required.
- Foster positive work relationships.
- Comply with all firm policies and practices.
- Engage in both physical and sedentary activities, such as working at a computer for extended periods, participating in digital/virtual conference calls, and attending meetings as needed.
- Ability to work under pressure and manage competing demands in a fast-paced environment.
- Perform all other duties, tasks, or projects as assigned.

Physical Demands:
- Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.
- Sedentary work involves sitting most of the time, with walking and standing required only occasionally.

Work Environment:
- The position offers the opportunity for a hybrid work arrangement comprising remote and in-office work, determined in coordination with the hiring manager or supervisor and subject to modification at the firm’s discretion.

Disclaimer:
- This job description is intended to provide a concise statement of the work elements and to organize and present the information in a standardized way. It is not intended to describe all the elements of the work that may be performed by every individual in this classification, nor should it serve as the sole criteria for personnel decisions and actions.
- The job duties, requirements, and expectations for this position may be modified at the firm’s discretion at any time.
- This job description does not change the at-will nature of employment.

Application Process:
-

Accommodation:
- Reasonable accommodations may be made upon request to permit individuals with a disability to perform the essential functions and responsibilities of the position or to participate in the job selection process.

Additional Information:
- No immigration sponsorship is available for this position.
- The law firm is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.