Law Firm
Pittsburgh, PA
Legal Staff Accounting/Finance in Pittsburgh, PA
Legal Staff
Min 2 yrs required
No
Job Title: eBilling Specialist
Job Responsibilities:
The eBilling Specialist is an integral member of the eBilling Team, tasked with supporting the law firm's electronically billed clients. This role involves collaborating with the eBilling team and other Client Accounting teams to manage the electronic submission of client invoices via various eBilling vendor platforms. Key responsibilities include:
- Submitting eBilled client invoices and escalating unresolved eBilling issues to the eBilling manager to obtain support for effective solutions.
- Identifying, researching, and troubleshooting rejected invoices for resolution and resubmission.
- Working closely with the eBilling Manager and billing specialists to resolve eBilling-related issues and ensuring the accurate setup of eBilled matters in the Aderant billing system.
- Collaborating with the Collection Team to address eBilling issues reported by clients, and performing necessary follow-ups once issues are resolved.
- Submitting requests through eBilling vendor sites for accruals, appeals, budgets, and timekeeper approvals.
- Ensuring timely communication of eBilling rejections to appropriate internal team members and, if necessary, to the impacted attorney and legal practice assistant.
- Monitoring deduction notifications and forwarding them promptly to billing specialists and legal practice assistants to obtain the attorney’s challenge response for filing an appeal within the designated time.
- Reporting eBilling status for specific clients and delivering reports to management as requested.
Education and Experience:
- A Bachelor’s degree or any combination of training, education, and experience that demonstrates the ability to perform the duties of the position.
- A minimum of two (2) years of eBilling experience.
- Experience with eBilling within a law firm is preferred.
- Familiarity with BillBlast, eBilling Hub, and Aderant/CMS is preferred.
Knowledge, Skills, and Abilities:
- Proven ability to communicate effectively both verbally and in writing.
- Ability to communicate with internal and external stakeholders at all levels to enhance client experience.
- Capability to prioritize and manage multiple competing priorities in a dynamic, rapidly changing environment.
- Ability to produce high-volume, computerized document edits in a fast-paced, deadline-driven environment.
- Possession of outstanding customer/client service and interpersonal skills.
- Ability to work collaboratively and represent the department in a professional and positive manner.
- Proficiency in the use of Excel.
Salary Information:
Compensation for the eBilling Specialist position is dependent on several factors, including position, location, education, training, and/or experience. The hiring salary range is between $50, and $70,.
Additional Information:
The law firm will comply with applicable city or state workplace mandates regarding Covid-19. This position description outlines the general content and requirements for the job but is not all-inclusive. Additional duties and responsibilities may be assigned based on business needs. This description does not constitute a written or implied contract of employment. Reasonable accommodations may be made for individuals with disabilities to perform essential functions. By applying for this position, candidates agree to the processing of their Personal Information in accordance with the law firm's Worker and Applicant Global Privacy Notice. Equal Employment Opportunity is provided, and employment decisions are made without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status, and any other classification protected by law.
Jun 18, 2025
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