Administrative and Client Support Specialist in Bedford, TX

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Law Firm

Bedford, TX

Administrative and Client Support Specialist in Bedford, TX

Law Firm Non Legal Department

1-3 yrs required

No

Job Title: Administrative and Client Support Specialist

Job Responsibilities:

- Client Coordination: Guide clients through the intake process, answer questions, and ensure all forms are completed accurately and on time. Clearly explain the services offered by the law firm so clients understand how they can be assisted.

- Client Communication: Respond promptly and professionally to client inquiries by phone and email, maintaining clear, helpful, and supportive communication throughout the process.

- Relationship Building: Help clients feel welcome and confident by providing a warm, respectful experience from start to finish.

- Scheduling & Coordination: Schedule meetings, calls, and consultations between clients and the legal team. Help manage calendars to keep appointments running smoothly.

- Administrative Assistance: Support the team with tasks such as data entry, scanning, document assembly, preparing client folders, and other general office duties.

- Team Support: Maintain accurate client records by updating the workflow system, entering key details, and opening and closing cases in the case management system. Communicate important client updates to team members to ensure smooth coordination and timely service.

Education and Experience Information:

- Reliable & Organized: Ability to handle multiple tasks while keeping everything running smoothly.

- Professional & Personable: Ability to communicate clearly and make clients feel welcome.

- Detail-Oriented: Ensuring accuracy in documents, follow-ups, and data entry.

- Tech-Savvy: Comfortable working in Google Sheets and learning new systems.

- Integrity-Driven: Handle sensitive information with discretion and professionalism.

- Team Player: Ability to work well with attorneys, paralegals, and clients alike.

Salary Information:

- Benefits include a SIMPLE (retirement plan) with matching employer contribution, paid time off, and bonuses.

- 401(k) and 401(k) matching available.

- Schedule is an 8-hour shift from Monday to Friday, with work location being in person.

Why Join Us?

The law firm is a client-focused, boutique firm dedicated to helping individuals and families with estate and probate matters. The team thrives on collaboration, professionalism, and making a meaningful impact in clients' lives.

Jun 15, 2025
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